Kids Club Attendant - Children 's Activities Job Snapshot Role: Kids Club Attendant Location: Dubai, United Arab Emirates Industry: Hospitality Function: Guest Services-Concierge Experience: Previous experience in the same role in a 4-5 star hotel preferred Job Type: Full Time
Position Overview
The Kids Club Attendant in Dubai, United Arab Emirates supports the daily operation of the Rixos Kids Club, creating a safe, engaging and enjoyable environment for children. The role combines activity planning, attentive childcare, guest service and careful adherence to Kids Club health, safety and registration procedures. It is suited to someone who enjoys working with children, contributes positively to a hotel team and can deliver activities with energy, professionalism and attention to detail.
Job Details
Country: United Arab Emirates City: Dubai Industry: Hospitality Function: Guest Services-Concierge Salary: Not disclosed Gender: No Preference Candidate Nationality: Not specified Job Type: Full Time Work Arrangement: On-site
Main Duties and Responsibilities
- Support the smooth day-to-day running of the Kids Club while maintaining high levels of guest satisfaction.
- Create interesting and engaging children 's activities, including experiences inspired by appropriate local cultural and recreational offerings.
- Maintain a thorough knowledge of the hotel 's products and services.
- Follow and help implement all applicable health and safety requirements for children 's activities.
- Support the Rixos Children program and provide children with a safe, enjoyable and interactive Kids Club environment.
- Conduct activities in a positive and professional manner.
- Supervise assigned children and ensure they remain within designated Kids Club areas.
- Provide appropriate childcare and contact a parent or guardian when assistance is required with discipline or personal needs.
- Engage and entertain children through games and other approved activities.
- Follow all Kids Club policies and procedures.
- Report child health concerns to the Recreation Manager so appropriate action can be taken.
- Carry out general Kids Club cleaning responsibilities, including disinfecting toys.
- Ensure the required Kids Club Agreement and Information Form has been completed and signed by the parent or guardian.
- Verify that the person checking in a child is recorded on the appropriate Kids Club documentation.
- Ensure parents or guardians complete and sign the Kids Club Register during both check-in and check-out.
- Coordinate effectively with other hotel departments.
- Help ensure outsourced activity services, where used, meet the required quality standards.
How You Can Succeed in This Role
Working with Others
Success in the Kids Club depends on anticipating the needs of guests and colleagues while contributing to shared team goals. You should be comfortable using initiative and sound judgement to resolve everyday situations calmly and efficiently, while maintaining professionalism and integrity.
Taking Responsibility
- Conduct your work honestly and fairly while protecting confidential information.
- Prioritize tasks effectively and maintain an organised approach.
- Manage time carefully and pay close attention to detail.
- Work confidently without requiring continuous supervision.
- Maintain a positive attitude, including during busy or demanding periods.
- Check your work to ensure accuracy and compliance with established procedures.
Delivering Results
- Work consistently toward established performance standards.
- Continue developing your professional skills and abilities.
- Complete responsibilities in accordance with hotel policies and procedures.
- Focus on providing children, parents and other guests with a high-quality experience.
Qualifications and Experience
Previous experience in the same or a similar Kids Club role within a 4-5 star hotel is preferred.
What Is In It For You
- Employee benefit card offering discounted rates at Accor properties worldwide.
- Learning programs through Accor Academies.
- Opportunities to develop your talent and grow within the property and across Accor.
- Opportunities to contribute through Accor Corporate Social Responsibility activities.