Key Account Manager (KAM) – Employee Benefits, Corporate Solutions

Nexus Insurance Brokers LLC (Nexus Advice); Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

Nexus Insurance Brokers is seeking a capable client relationship professional in Dubai to manage corporate accounts and ensure top-tier service across policy administration, renewals, and client satisfaction. You will coordinate with insurers, consultants, and internal teams to deliver seamless outcomes for clients in the UAE region.

Ideal candidates will excel in multi-account management, possess strong negotiation and communication skills, and demonstrate a proactive, service-oriented mindset

Qualifications

• Strong client relationship management and communication skills.
• Excellent organizational and follow-up abilities.
• Strong understanding of Employee Benefits and corporate insurance servicing.
• Ability to manage multiple accounts, priorities, and deadlines effectively.
• Strong negotiation and problem-solving skills.
• Proactive and service-oriented approach.
• Strong attention to detail and commitment to service excellence.

Responsibilities

• Develop and maintain strong, professional relationships with corporate clients to ensure high levels of satisfaction and retention.
• Act as the primary liaison between clients, insurers, consultants, and internal teams.
• Manage policy administration, including responding to enquiries and monitoring new business orders.
• Lead renewal discussions and negotiations at least two months prior to policy expiry.
• Conduct regular client meetings and quarterly claims reviews.
• Identify opportunities to introduce additional services and solutions to existing clients.
• Coordinate with insurers and internal stakeholders to ensure efficient service delivery.

Skills

Client relationship management

Communication skills

Organizational skills

Follow-up abilities

Negotiation

Problem-solving

Service orientation

Attention to detail

Job description

Responsibilities

• Develop and maintain strong, professional relationships with corporate clients to ensure high levels of satisfaction and retention.
• Act as the primary liaison between clients, insurers, consultants, and internal teams.
• Manage policy administration, including responding to enquiries and monitoring new business orders.
• Lead renewal discussions and negotiations at least two months prior to policy expiry.
• Conduct regular client meetings and quarterly claims reviews.
• Identify opportunities to introduce additional services and solutions to existing clients.
• Coordinate with insurers and internal stakeholders to ensure efficient service delivery.

Requirements

• Strong client relationship management and communication skills.
• Excellent organizational and follow-up abilities.
• Strong understanding of Employee Benefits and corporate insurance servicing.
• Ability to manage multiple accounts, priorities, and deadlines effectively.
• Strong negotiation and problem-solving skills.
• Proactive and service-oriented approach.
• Strong attention to detail and commitment to service excellence.

About the Company

Nexus Insurance Brokers provides a wide range of corporate and personal insurance solutions, including Group Life, Medical, and Property insurance, across the UAE, Bahrain, Kuwait, and Qatar.