Key Account Manager

MMI - Maritime and Mercantile International; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Maritime Mercantile International (MMI) is seeking a results-driven Key Account Manager to grow market share in On-Trade channels, build and manage key customer relationships, and implement effective sales strategies across wines, spirits, and beverages in Dubai. You will collaborate with category teams, utilize CRM to track opportunities, and drive revenue while maintaining high standards of service.

Ideal candidates have 2–3 years’ alcoholic beverages sales and 3 years in key account

Qualifications

• 2–3 years of alcoholic beverages selling experience, including Beer, Wine, Spirits and champagne.
• 3 years in Key Account Management.
• Demonstrated analytical thinking with a proven track record in strategic planning and strong commercial acumen.

Responsibilities

• Drive revenue and profit targets within assigned territory by fostering strong relationships with key customers.
• Implement MMI’s On Trade strategic initiatives, ensuring key brand distribution, volume, and activation targets are consistently achieved.
• Utilize and update the CRM system to maximize business opportunities and meet pre‑agreed account objectives and KPIs.
• Collaborate with category managers across spirits, wine, and beer teams to ensure timely implementation of activations and promotions.

Skills

Key Account Management

Sales experience

Analytical thinking

Education

WSET Level 2

Tools

CRM software

Job description

About Us:

Maritime Mercantile International (MMI) is a leading distributor and retailer of premium wines, spirits, champagne, beer, and non- alcoholic beverages. Headquartered in Dubai, we operate across three continents with a vision to delight every customer through our passion for quality and service. From award-winning concepts like Le Clos Fine Wines & Luxury Spirits to innovative e-commerce platforms and loyalty programs such as MMI Cheers Club, we’re passionate about delivering exceptional experiences at every touchpoint. As proud subsidiaries of the Emirates Group, MMI & ELR share one mission: to bring more to life. Guided by our HERO values: Honesty, Excellence, Respect, and Opportunity, we create memorable moments for our customers, our people, and the communities we serve.

Job Purpose:

As a Key Account Manager, you will play a critical role in growing market share and driving revenue by developing and implementing business strategies for On-Trade sales, managing key accounts, and building customer relationships.

Key Responsibilities:

• Drive revenue and profit targets within assigned territory by fostering strong relationships with key customers.
• Implement MMI’s On Trade strategic initiatives, ensuring key brand distribution, volume, and activation targets are consistently achieved.
• Utilize and update the CRM system to maximize business opportunities and meet pre-agreed account objectives and KPIs.
• Collaborate with category managers across spirits, wine, and beer teams to ensure timely implementation of activations and promotions.

Required Qualifications and Experience:

• 2-3 years of alcoholic beverages selling experience, including Beer, Wine Spirits and champagne, and 3 years in Key Account Management.
• Demonstrated analytical thinking with a proven track record in strategic planning and strong commercial acumen.
• WSET Level 2 or an equivalent globally recognized level of training in wines and spirits.
• Proficiency in English with excellent communication skills.
• A valid driving license.

Preferred Skill and Experience:

• In-depth knowledge and understanding of wines and spirits, essential for maximizing MMI’s share in key outlets and product lists.

What we offer:

Join a team of experienced professionals who are experts in the industry. We want to create memories and provide an exceptional experience to every customer on every visit. That's why we're passionate about offering a wide variety of delicious and high-quality products. We’re committed to sustainable practices, reducing our environmental impact, and giving back to the communities that we operate in. We're committed to putting our people first by creating a positive and supportive work environment where everyone feels valued and respected.