Sales Manager - Travel Retail

MMI - Maritime and Mercantile International; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Maritime Mercantile International (MMI) is seeking a Sales Manager – Travel Retail to lead and grow its Travel Retail business across airport retail, airlines, airport F&B and related channels. You will drive annual budgets, forecasts and P&L, and build strong partnerships with operators, airlines and brand principals to secure sustainable, profitable growth.

The role requires at least 5 years in Travel Retail, excellent stakeholder management, and strong financial and analytical skills.

Qualifications

• Minimum of 5 years’ experience in Travel Retail.
• Strong stakeholder engagement and communication skills, written and verbal.
• Strong financial modelling, problem-solving and analytical skills.
• Ability to work independently in a fast-paced environment with changing priorities.
• Team player and self-starter, able to take ownership of projects through to completion.
• Travel Retail experience across the Middle East, Africa & Asia and a WSET qualification are a plus.
• Travel Retail experience in the Middle East, Africa & Asia, with a solid record of international success.
• Wine and spirits qualifications preferable (WSET).

Responsibilities

• Lead the Travel Retail business, delivering annual budgets, forecasts and P&L objectives
• Build and strengthen relationships with key travel retail operators, airlines, airport F&B partners and brand principals
• Negotiate annual agreements, tenders, promotional plans and commercial initiatives
• Drive a consumer- and brand-led approach across the wine and spirits portfolio
• Lead the airline business across onboard, lounge and airport service channels
• Identify and develop new business opportunities across duty free, airlines and airport F&B
• Lead and develop the Travel Retail team, building ownership, accountability and capability

Skills

Travel Retail

Stakeholder engagement

Financial modelling

Analytical skills

Independent worker

Team leadership

WSET

Job description

Maritime Mercantile International (MMI) is a leading distributor and retailer of premium wines, spirits, champagne, beer, and non- alcoholic beverages. Headquartered in Dubai, we operate across three continents with a vision to delight every customer through our passion for quality and service. From award-winning concepts like Le Clos Fine Wines & Luxury Spirits to innovative e-commerce platforms and loyalty programs such as MMI Cheers Club, we’re passionate about delivering exceptional experiences at every touchpoint.

As proud subsidiaries of the Emirates Group, MMI & ELR share one mission: to bring more to life. Guided by our HERO values: Honesty, Excellence, Respect, and Opportunity, we create memorable moments for our customers, our people, and the communities we serve.

Job Purpose:

The Sales Manager – Travel Retail leads and develops MMI’s Travel Retail business across airport retail, airlines, airport F&B and related channels, delivering sustainable profitable growth and establishing MMI as the preferred partner for travel retail operators, airlines and brand principals.

Key Responsibilities:

• Lead the Travel Retail business, delivering annual budgets, forecasts and P&L objectives
• Build and strengthen relationships with key travel retail operators, airlines, airport F&B partners and brand principals
• Negotiate annual agreements, tenders, promotional plans and commercial initiatives
• Drive a consumer- and brand-led approach across the wine and spirits portfolio
• Lead the airline business across onboard, lounge and airport service channels
• Identify and develop new business opportunities across duty free, airlines and airport F&B
• Lead and develop the Travel Retail team, building ownership, accountability and capability

Required Experience, Skills & Qualification:

• Minimum of 5 years’ experience in Travel Retail
• Strong stakeholder engagement and communication skills, written and verbal
• Strong financial modelling, problem-solving and analytical skills
• Ability to work independently in a fast-paced environment with changing priorities
• Team player and self-starter, able to take ownership of projects through to completion
• Travel Retail experience across the Middle East, Africa & Asia and a WSET qualification are a plus
• Travel Retail experience in the Middle East, Africa & Asia, with a solid record of international success
• Comfortable and experienced operating in emerging markets
• Wine and spirits qualifications preferable (WSET)

Why Join Us?

Join a team of experienced professionals who are experts in the industry. We want to create memories and provide an exceptional experience to every customer on every visit. That's why we're passionate about offering a wide variety of delicious and high-quality products. We’re committed to sustainable practices, reducing our environmental impact, and giving back to the communities that we operate in. We're committed to putting our people first by creating a positive and supportive work environment where everyone feels valued and respected.