JIRA Architect & Configurator for Hybrid Projects

Stellar Technologies; Ras Al Khaimah; On-site; AED 180,000 - 240,000; Full time

Job summary

Stellar Technologies, a UAE-based IT and digital solutions provider, is seeking a hands-on JIRA Administrator to own our JIRA environment end-to-end—from implementation and configuration to training and post-go-live support. You’ll translate how our teams work (Waterfall and Agile) into a scalable, governed JIRA solution, sitting with stakeholders to deliver dashboards, workflows, and templates.

This role is based in Ras Al Khaima with a hybrid delivery model and close collaboration with IT

Qualifications

• Bachelor’s degree in Computer Science, MIS, Information Technology, Business Information Systems, or equivalent.
• Minimum 7 years of JIRA configuration and administration experience.
• At least 5 full-lifecycle JIRA implementations across Scrum, Kanban (company-managed), and Team-managed (portfolio) project types.
• Hands-on experience with JIRA workflows, schemes, and automation rules.
• Strong grasp of JIRA implementation methodologies and best practices.
• Experience integrating JIRA with AI-powered tools is a plus.

Responsibilities

• Executive & Portfolio Dashboards Build and maintain an executive-level dashboard that rolls up multiple projects into one leadership view, plus dedicated Project Manager dashboards for day-to-day tracking.
• Critical Path Visualization Configure critical path tracking for our Kanban-Waterfall hybrid projects, using JIRA’s native capabilities, plugins, or custom reporting.
• Hybrid Delivery Model Setup Design and maintain our hybrid model in JIRA: Requirements & Design → Waterfall; Development → Agile (Sprint-based); SIT & UAT → Waterfall.
• Workflow Schemes & Field Configuration Manage workflow schemes, issue types, screens, and field configurations across Scrum and hybrid projects, keeping everything consistent with governance standards.
• Standard Project Templates Build and maintain a standard project template for consistent use across all Waterfall projects.
• Reporting Build and maintain custom reports and dashboards covering project progress, sprint metrics, milestone status, testing progress, portfolio KPIs, and executive summaries.

Skills

Stakeholder communication

Cross-functional collaboration

Agile/Scrum

Waterfall experience

Documentation

Education

Bachelor’s degree or equivalent in CS/IT/IS

Tools

JIRA Cloud

JIRA Data Center

JIRA Software

JIRA Service Management

Confluence

JIRA Automation

REST APIs

Job description

Stellar Technologies, a UAE-based IT and digital solutions provider, is seeking a hands-on JIRA Administrator to own our JIRA environment end-to-end—from implementation and configuration to training and post-go-live support. You’ll translate how our teams work (Waterfall and Agile) into a scalable, governed JIRA solution, sitting with stakeholders to deliver dashboards, workflows, and templates.

This role is based in Ras Al Khaima with a hybrid delivery model and close collaboration with IT