IT Training & Change Specialist for Operational Excellence

AlFuttaim; Dubai; On-site; AED 133,920 - 200,880; Full time

Benefits offered by this job

Part of digital transformation initiatives

Collaborative IT environment

Exposure to strategic training and change management practices

Career growth opportunities

Job summary

AlFuttaim in Dubai is seeking an Operational Excellence Specialist – IT Training to coordinate training programs aligned with IT projects. This role focuses on delivering structured training initiatives, supporting organizational change, and enhancing workforce capability.

The ideal candidate should have a Bachelor’s degree and 3-6 years of experience in IT environments. Key responsibilities include monitoring training effectiveness and collaborating with cross-functional teams for improvement.

Join a leading group known for innovation and career growth.

Qualifications

• 3-6 years experience in IT environments with exposure to project delivery and training coordination.
• Understanding of organizational change management practices.
• Ability to manage multiple initiatives with structured planning.
• Strong interpersonal skills to influence stakeholders across teams.

Responsibilities

• Coordinate end-user training programs aligned with IT project timelines.
• Identify skill gaps and customize training plans for project teams.
• Support execution of rewards and recognition initiatives.
• Drive internal communication events including town halls.
• Develop communication materials for consistent messaging.
• Collaborate with cross-functional teams for continuous improvement.
• Monitor effectiveness of training programs and recommend enhancements.
• Encourage participation in engagement programs.

Skills

Training coordination and delivery

Organizational change management

Internal communications and engagement

Microsoft O365 and Copilot

Process improvement methodologies

Stakeholder management and collaboration

Education

Bachelor’s degree in IT, Computer Science, Business Administration or related field

Job description

AlFuttaim in Dubai is seeking an Operational Excellence Specialist – IT Training to coordinate training programs aligned with IT projects. This role focuses on delivering structured training initiatives, supporting organizational change, and enhancing workforce capability.

The ideal candidate should have a Bachelor’s degree and 3-6 years of experience in IT environments. Key responsibilities include monitoring training effectiveness and collaborating with cross-functional teams for improvement.

Join a leading group known for innovation and career growth.