IT Support Specialist I – Onsite & Remote Tech Support

United Arab Emirates University; Abu Dhabi; On-site; AED 67,000 - 112,000; Full time

Job summary

United Arab Emirates University seeks an IT Support Specialist to deliver comprehensive IT support for its units across Abu Dhabi campuses and remote locations. The role includes troubleshooting, administering Active Directory, Exchange, SCCM, Citrix, and print management, plus engaging in system security and documentation.

The candidate will train others, coordinate with the UAEU ITS helpdesk, and participate in major IT projects while maintaining a reliable 24x7 environment and adhering to

Qualifications

• Bachelor degree in IT-related field.
• 3–6 years of IT support experience.

Responsibilities

• Provide comprehensive IT support for UAEU units.
• Troubleshoot and repair computer equipment and peripherals.
• Administer Active Directory, Exchange, and SCCM.
• Support network systems and maintain 24x7 environment.
• Offer user training and documentation.

Skills

Active Directory

Microsoft Infrastructure

Troubleshooting

Customer Service

Communication Skills

Education

Bachelor Degree in IT related field

Tools

SCCM

Citrix

Exchange Server

Print Management

LAN/WAN

Job description

United Arab Emirates University seeks an IT Support Specialist to deliver comprehensive IT support for its units across Abu Dhabi campuses and remote locations. The role includes troubleshooting, administering Active Directory, Exchange, SCCM, Citrix, and print management, plus engaging in system security and documentation.

The candidate will train others, coordinate with the UAEU ITS helpdesk, and participate in major IT projects while maintaining a reliable 24x7 environment and adhering to