IT Support Engineer – Windows, Azure & Network Expert

Euro Mechanical; Musaffah; On-site; AED 90,000 - 130,000; Full time

Benefits offered by this job

Competitive package

Supportive team culture

Career development

Job summary

Euro Mechanical in Abu Dhabi is seeking an IT Support Engineer to join the IT team in Musaffah. You will be the first point of contact for technical support across locations, ensuring systems run smoothly and users stay productive.

Working with the IT Specialist and IT Manager, you will gain hands-on exposure to a broad tech landscape, from Office 365 and Azure to networks, servers, CCTV and telephony.

Qualifications

• Degree in Computer Engineering, IT or related field is required.
• 3-5 years of experience in IT systems, networks and troubleshooting.
• Hands-on experience with Windows, MS Office, Office 365, SharePoint and Azure.
• Experience with Fortinet firewalls and Unify switches/controllers.
• Certifications such as MCP/MCSA/MCSE, CCNA or VMware VCP are desirable.

Responsibilities

• Respond to user support requests on-site and remotely, escalating when needed.
• Install, maintain and upgrade hardware, software, printers and peripherals.
• Configure and support Office 365, Exchange Online, SharePoint Online, firewalls, switches and network infra.
• Administer Windows Servers, AD, Azure AD, DHCP, DNS, print servers and file shares.
• Support physical and virtual servers, including monitoring, backups and monthly patching.
• Administer CCTV, access control, PABX and IP telephony systems.
• Provide basic ERP/CRM support and basic IT training for users.
• Maintain records of IT assets, licences and system docs.
• Support procurement (PRs, POs, GRNs) and vendor relationships.
• Identify opportunities to automate routine tasks and improve IT service.
• Travel to company and partner locations when required; handle emergency calls after hours.

Skills

Windows OS

Office 365

Azure

SharePoint

Networking

AD/DNS/DHCP

PABX/IP Telephony

VMware/Hyper-V

Backup (Veeam/Nakivo)

Office 365 Exchange

Education

Degree in Computer Engineering, IT or related field

Certifications such as MCP/MCSA/MCSE, CCNA, VMware VCP desirable

Tools

Windows Server

AD/Azure AD

Fortinet

Unify switches/controllers

VMware

Hyper-V

Veeam

Nakivo

Office 365

SharePoint

DNS/DHCP

Exchange Online

Job description

Euro Mechanical in Abu Dhabi is seeking an IT Support Engineer to join the IT team in Musaffah. You will be the first point of contact for technical support across locations, ensuring systems run smoothly and users stay productive.

Working with the IT Specialist and IT Manager, you will gain hands-on exposure to a broad tech landscape, from Office 365 and Azure to networks, servers, CCTV and telephony.