IT Support Engineer

Gulfjobfair; United Arab Emirates; On-site; AED 100,000 - 145,000; Full time

Job summary

Automech Steel Industries is seeking an IT Support Engineer in the United Arab Emirates to maintain and troubleshoot Windows 10/11 environments, Microsoft 365 services, and VPN access. You will work across multiple locations providing remote and on-site support.

The role requires a diploma or degree in IT, strong knowledge of AD, LAN/Wi-Fi, DNS/DHCP, and TCP/IP, and familiarity with switches, IP phones, CCTV, and biometric devices.

Qualifications

• Diploma or Bachelor's degree in IT, CS, or related field.
• Solid knowledge of Windows, Microsoft 365, and network basics.
• Certifications preferred (Microsoft, CompTIA A+/Network+, CCNA).

Responsibilities

• Provide support for Windows 10/11, Microsoft 365, Outlook, Teams, and OneDrive.
• Troubleshoot desktops, laptops, printers, scanners, and network connectivity.
• Support Active Directory, user accounts, email configuration, and VPN access.
• Install software, updates, antivirus, and OS.
• Maintain IT assets, licenses, and support records.
• Provide remote and on-site support across company locations.

Skills

Windows & Microsoft 365

Active Directory

LAN/Wi-Fi DNS DHCP TCP/IP

IT hardware (switches, IP phones, CCTV

Education

Diploma or Bachelor’s in IT/CS

Tools

Microsoft Certifications

CompTIA A+/Network+

CCNA

Job description

IT Support Engineer

Company Name – Automech Steel Industries

Key Responsibilities

• Provide support for Windows 10/11, Microsoft 365, Outlook, Teams, and OneDrive.
• Troubleshoot desktops, laptops, printers, scanners, and network connectivity issues.
• Support Active Directory, user accounts, email configuration, and VPN access.
• Install software, security updates, antivirus, and operating systems.
• Maintain IT assets, licenses, and support records.
• Provide remote and on-site support across company locations.

Requirements

• Diploma or Bachelor’s Degree in IT, Computer Science, or related field.
• Strong knowledge of Windows, Microsoft 365, Active Directory, LAN/Wi-Fi, DNS, DHCP, and TCP/IP.
• Experience with switches, IP phones, CCTV, and biometric devices is an advantage.
• Microsoft, CompTIA A+/Network+, or CCNA certifications preferred.

Preferred Candidate

• Strong troubleshooting and communication skills.
• Customer-focused with a proactive attitude.
• Ability to work independently and handle multiple priorities.
• Immediate joiners and UAE experience preferred.