IT Support Engineer

Kazamer Tax Consultant; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Kazamer Tax Consultant in Dubai is seeking an IT Support Engineer to join our technology team. You will install, configure, and maintain desktops, laptops, printers, and network devices while providing reliable on-site and remote support to keep business operations running smoothly.

The ideal candidate has a Bachelor's in IT or CS and 2–5 years of IT support experience, with strong Windows, Microsoft 365, AD, TCP/IP, and security basics.

Qualifications

• 2–5 years of IT support or desktop support experience.
• Strong knowledge of Windows OS and Microsoft 365.
• Experience with Active Directory, TCP/IP, LAN/WAN, VPN, Wi-Fi, and printer management.
• Familiarity with cloud services and cybersecurity practices.
• Certifications such as CompTIA A+, Network+, Microsoft, or Cisco are a plus.

Responsibilities

• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Provide technical support for hardware, software, operating systems, and network-related issues.
• Diagnose and resolve IT problems through on-site and remote support.
• Monitor and maintain network infrastructure, internet connectivity, and system performance.
• Manage user accounts, email configurations, passwords, and access permissions.
• Perform software installations, updates, antivirus management, and regular system maintenance.
• Conduct data backups and assist with disaster recovery procedures.
• Maintain IT asset inventories, technical documentation, and service records.
• Coordinate with external vendors for hardware repairs, software licensing, and technical support.
• Ensure compliance with company IT policies and cybersecurity best practices.

Skills

Troubleshooting IT

IT infrastructure

Networking

Customer service

Education

Bachelor's degree in Information Technology or Computer Science

Tools

Microsoft 365

Active Directory

Printer management

Job description

Kazamer Tax Consultant is seeking a skilled and proactive IT Support Engineer to join our technology team in Dubai. This role is ideal for an IT professional who enjoys solving technical challenges, maintaining secure IT systems, and providing reliable support to ensure uninterrupted business operations. The successful candidate will play a key role in supporting employees and maintaining the organization's technology infrastructure.

Key Responsibilities

• Install, configure, and maintain desktop computers, laptops, printers, and other IT equipment.
• Provide technical support for hardware, software, operating systems, and network-related issues.
• Diagnose and resolve IT problems through on-site and remote support.
• Monitor and maintain network infrastructure, internet connectivity, and system performance.
• Manage user accounts, email configurations, passwords, and access permissions.
• Perform software installations, updates, antivirus management, and regular system maintenance.
• Conduct data backups and assist with disaster recovery procedures.
• Maintain IT asset inventories, technical documentation, and service records.
• Coordinate with external vendors for hardware repairs, software licensing, and technical support.
• Ensure compliance with company IT policies and cybersecurity best practices.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 2–5 years of experience in IT support, desktop support, or system administration.
• Strong knowledge of Windows operating systems, Microsoft 365, networking, and hardware troubleshooting.
• Experience with Active Directory, TCP/IP, LAN/WAN, VPN, Wi-Fi, and printer management.
• Familiarity with cloud services, cybersecurity practices, and backup solutions.
• Excellent analytical, troubleshooting, and communication skills.
• Professional certifications such as CompTIA A+, Network+, Microsoft, or Cisco certifications are an added advantage.

Skills & Competencies

• Technical troubleshooting and problem-solving expertise
• Strong knowledge of IT infrastructure and networking
• Excellent customer service and communication skills
• Time management and multitasking abilities
• Attention to detail and commitment to system reliability
• Ability to work independently and collaboratively

Why Join Kazamer Tax Consultant?

At Kazamer Tax Consultant, technology plays a vital role in delivering efficient and professional services to our clients. This IT Support Engineer position in Dubai offers an excellent opportunity to expand your technical expertise, work with experienced professionals, and build a rewarding career within a growing and dynamic consultancy organization.