IT Support Engineer

Kazamer; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

Kazamer Tax Consultant is looking for an IT Support Engineer to join their technology team in Dubai. This position is essential for providing technical support, managing IT systems, and ensuring smooth operations. The ideal candidate will have a Bachelor's degree in IT or Computer Science and 2-5 years of experience in IT support.

The role includes troubleshooting diverse IT issues and maintaining the company's technology infrastructure. Join Kazamer to enhance your technical expertise in a collaborative and professional environment.

Qualifications

• 2–5 years of experience in IT support, desktop support, or system administration.
• Strong knowledge of networking and hardware troubleshooting.
• Familiarity with cybersecurity practices and data backup procedures.

Responsibilities

• Provide technical support for desktops, laptops, printers, and other IT equipment.
• Install, configure, and maintain computer hardware, software, and operating systems.
• Troubleshoot and resolve hardware, software, network, and connectivity issues.

Skills

Technical troubleshooting and diagnostic expertise

Strong knowledge of IT infrastructure and networking

Excellent communication and interpersonal skills

Time management and multitasking abilities

Attention to detail and commitment to service excellence

Education

Bachelor's degree in Information Technology, Computer Science, or a related field

Tools

Windows operating systems

Microsoft 365

Network devices

Job description

Kazamer Tax Consultant is seeking a skilled and customer-focused IT Support Engineer to join our technology team in Dubai. This role is ideal for a professional who can provide technical support, maintain IT systems, and ensure the smooth operation of the company’s technology infrastructure. The successful candidate will play a key role in supporting employees and maintaining reliable IT services.

Key Responsibilities

• Provide technical support for desktops, laptops, printers, and other IT equipment.
• Install, configure, and maintain computer hardware, software, and operating systems.
• Troubleshoot and resolve hardware, software, network, and connectivity issues.
• Monitor and maintain network performance to ensure system reliability.
• Manage user accounts, passwords, email systems, and access permissions.
• Perform regular software updates, system backups, and preventive maintenance.
• Maintain IT asset inventories and technical documentation.
• Coordinate with external vendors for equipment repairs and technical support when required.
• Ensure compliance with company IT policies and cybersecurity best practices.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 2–5 years of experience in IT support, desktop support, or system administration.
• Strong knowledge of Windows operating systems, Microsoft 365, networking, and hardware troubleshooting.
• Familiarity with cybersecurity practices, antivirus management, and data backup procedures.
• Experience with network devices, printers, and office IT infrastructure.
• Excellent analytical and problem-solving skills.
• Strong communication and customer service abilities.

Skills & Competencies

• Technical troubleshooting and diagnostic expertise
• Strong knowledge of IT infrastructure and networking
• Excellent communication and interpersonal skills
• Time management and multitasking abilities
• Attention to detail and commitment to service excellence

Why Join Kazamer Tax Consultant?

At Kazamer Tax Consultant, dependable technology is essential for delivering efficient and secure business services. This IT Support Engineer position in Dubai offers an excellent opportunity to enhance your technical expertise, work in a collaborative environment, and build a rewarding career with a professional and growing consultancy organization.