IT Specialist Associate

Intesa Sanpaolo Group; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Intesa Sanpaolo Group in Abu Dhabi seeks an ICT branch lead to ensure the functioning, security and resilience of branch ICT systems. You will coordinate with UAE IT staff and Head Office ICT, ensuring availability and regulatory compliance while supporting business continuity and DR activities.

The role requires 3-5 years of experience, a related university degree, and strong English and MS Office skills. Join a global bank with a focus on sustainable growth and inclusive culture.

Qualifications

• 3-5 years of experience in the role.
• University degree from a related discipline.
• Good command of English.
• Good command of MS Office applications.

Responsibilities

• Ensure the update, maintenance, and proper functioning of the branch ICT environment.
• Supervise the availability and performance of hardware and software systems to ensure uninterrupted service to users.
• Support all branch critical AS400 procedures (SIRE, Safewatch, Swift Alliance).
• Provide 1st level troubleshooting and liaise with Head Office ICT departments for escalation and resolution.
• Support and locally coordinate ICT projects for the branch, including primary and secondary (DR) sites.
• Support the setup, maintenance, and management of Business Continuity and Disaster Recovery plans.
• Coordinate ICT-related BCP/DR testing activities and ensure alignment with Group policies and regulatory expectations.
• Manage and grant application access.
• Ensure compliance with internal ICT security standards and support audits and regulatory inspections.
• Provide ICT support for business activities, including videoconferencing and telecommunication services.

Skills

English proficiency

MS Office

Education

University degree in related discipline

Tools

MS Office

Job description

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The role serves as the primary ICT point of contact at branch level and performs locally delegated IT management responsibilities, in close coordination with other Intesa Sanpaolo IT personnel in the UAE and relevant Head Office ICT functions. You will ensure the effective functioning, availability, security, and resilience of all branch ICT systems and infrastructure.

What you'll be doing

Key responsabilities will be:

• Ensure the update, maintenance, and proper functioning of the branch ICT environment.
• Supervise the availability and performance of hardware and software systems to ensure uninterrupted service to users.
• Support all branch critical AS400 procedures (SIRE, Safewatch, Swift Alliance).
• Provide 1st level troubleshooting and liaise with Head Office ICT departments for escalation and resolution.
• Support and locally coordinate ICT projects for the branch, including primary and secondary (DR) sites.
• Support the setup, maintenance, and management of Business Continuity and Disaster Recovery plans.
• Coordinate ICT-related BCP/DR testing activities and ensure alignment with Group policies and regulatory expectations.
• Manage and grant application access.
• Ensure compliance with internal ICT security standards and support audits and regulatory inspections.
• Provide ICT support for business activities, including videoconferencing and telecommunication services.

Who we are looking for

If you want to turn your passion into a career and you have the following characteristics, we are waiting for you:

• 3-5 years of experience in the role
• University degree from a related discipline
• Good command of English
• Good command of MS Office applications

About us

We are the leading banking group in Italy and one of the Top Tier in Europe. Join us and be part of our successful story!

With over 20 million customers in Italy and abroad, we are a true engine of sustainable growth, with a strong commitment to the environment and a tangible impact on society. People are our driving force. We take care of them and foster an inclusive culture where everyone feels valued and empowered.

The IMI Corporate & Investment Banking Division is a global partner for Corporate, Public Finance and Financial Institutions clients. Committed to supporting the economy in the countries in which it operates, it stands out for its historical presence in financial markets and its extensive and innovative offer.

Join an international and innovative Group. Don't wait for the future, choose it!

#sharingfuture

We guarantee an inclusive and equal environment. We will consider all applicants regardless of rank, religion, sexual orientation, gender identity, marital status, national origin, age, disability, or any other protected category in compliance to D.lgs. 198/2006, 215/03 and 216/03.

For the evaluation of the application, the data will be processed by Intesa Sanpaolo S.p.A.as Data Controller. We invite you to review the dedicated Privacy Information Notic efor more details.