Branch IT Specialist — Resilient Systems & DR Expert

Intesa Sanpaolo Group; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Intesa Sanpaolo Group in Abu Dhabi seeks an ICT branch lead to ensure the functioning, security and resilience of branch ICT systems. You will coordinate with UAE IT staff and Head Office ICT, ensuring availability and regulatory compliance while supporting business continuity and DR activities.

The role requires 3-5 years of experience, a related university degree, and strong English and MS Office skills. Join a global bank with a focus on sustainable growth and inclusive culture.

Qualifications

• 3-5 years of experience in the role.
• University degree from a related discipline.
• Good command of English.
• Good command of MS Office applications.

Responsibilities

• Ensure the update, maintenance, and proper functioning of the branch ICT environment.
• Supervise the availability and performance of hardware and software systems to ensure uninterrupted service to users.
• Support all branch critical AS400 procedures (SIRE, Safewatch, Swift Alliance).
• Provide 1st level troubleshooting and liaise with Head Office ICT departments for escalation and resolution.
• Support and locally coordinate ICT projects for the branch, including primary and secondary (DR) sites.
• Support the setup, maintenance, and management of Business Continuity and Disaster Recovery plans.
• Coordinate ICT-related BCP/DR testing activities and ensure alignment with Group policies and regulatory expectations.
• Manage and grant application access.
• Ensure compliance with internal ICT security standards and support audits and regulatory inspections.
• Provide ICT support for business activities, including videoconferencing and telecommunication services.

Skills

English proficiency

MS Office

Education

University degree in related discipline

Tools

MS Office

Job description

Intesa Sanpaolo Group in Abu Dhabi seeks an ICT branch lead to ensure the functioning, security and resilience of branch ICT systems. You will coordinate with UAE IT staff and Head Office ICT, ensuring availability and regulatory compliance while supporting business continuity and DR activities.

The role requires 3-5 years of experience, a related university degree, and strong English and MS Office skills. Join a global bank with a focus on sustainable growth and inclusive culture.