IT Operations & Cloud Infrastructure Coordinator

Al Tayer Group; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Al Tayer Group is seeking an IT Operations Support professional to assist in executing IT tasks, manage documentation, and coordinate with internal teams and suppliers. The role covers configuring common IT infrastructure, incident handling, and go-live support.

You will work with Windows, Mac, Linux environments and cloud services, producing routine reports and ensuring smooth service delivery for users across the organization.

Qualifications

• Diploma or degree in computer science or related field.
• ITIL certification is desirable.
• 0–2 years of IT experience in a multiuser commercial environment.

Responsibilities

• Support IT Shared Services tasks and act as custodian of documentation.
• Coordinate with business, IT teams and suppliers on assigned tasks.
• Handle priority incidents and service requests with timely updates.
• Create reports using PowerPoint and Excel for daily operations.
• Assist with hardware configuration and testing prior to installations.
• Provide Go Live support to ensure smooth business operations.
• Monitor progress and take corrective actions in coordination with teams.

Skills

Windows OS

Mac OS

Linux

Office 365

Google Workspace

Cloud basics (AWS/Azure/Google Cloud)

Networking basics

ITIL foundation

Education

Diploma/Degree in Computer Science

Tools

Azure

AWS

Google Cloud

VMware

Job description

Al Tayer Group is seeking an IT Operations Support professional to assist in executing IT tasks, manage documentation, and coordinate with internal teams and suppliers. The role covers configuring common IT infrastructure, incident handling, and go-live support.

You will work with Windows, Mac, Linux environments and cloud services, producing routine reports and ensuring smooth service delivery for users across the organization.