IT Executive

Bur Dubai Medical Fitness & Occupational Health Screening Center; Dubai; On-site; AED 40,000 - 70,000; Full time

Benefits offered by this job

Professional work environment

Exposure to healthcare IT systems

Job summary

Bur Dubai Medical Fitness & Occupational Health Screening Center is seeking an IT Executive to provide day-to-day IT support across a healthcare facility. You will maintain computer systems, assist with biometric devices, and help ensure availability of LIS/HIS and related healthcare applications.

The role requires 1-2 years of IT support experience, with home-country experience welcomed, and a proactive approach in a fast-paced medical environment.

Qualifications

• Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field.
• 1-2 years IT support or IT admin experience.
• Home-country experience will be considered.
• Good knowledge of Windows OS, Microsoft Office, hardware, printers, and basic networking.
• Basic knowledge of LAN, Wi-Fi, routers, switches, and troubleshooting.
• Experience with biometric attendance systems is an advantage.
• Healthcare environment experience is a plus.
• Good communication and problem-solving skills.
• Ability to work independently and respond quickly to technical issues.
• Willingness to work in a fast-paced medical fitness center.

Responsibilities

• Provide first-level IT support to staff and resolve day-to-day hardware/software issues.
• Install, configure, maintain, and troubleshoot computers, printers, scanners, biometric devices, and other IT equipment.
• Monitor and maintain LAN, Wi-Fi, internet connectivity, and basic network infrastructure.
• Troubleshoot issues related to Windows, Office, email, printers, scanners, and other applications.
• Provide technical support for biometric attendance systems and assist with attendance-related issues.
• Support medical center systems (LIS/HIS) with vendors and support teams.
• Maintain IT assets, licenses, and user access records.
• Create and manage user accounts, system access, and security settings.
• Ensure regular data backup and security; coordinate with external IT vendors.

Skills

Communication skills

Problem-solving

Independent worker

Fast-paced environment adaptability

Education

Diploma/Bachelor in IT/CS

Tools

Windows OS

Microsoft Office

Printers/Scanners

Biometric attendance systems

LAN/Wi-Fi basics

LIS/HIS basics

Job description

Candidates with relevant home-country experience are welcome to apply

ABOUT THE ROLE

We are looking for a motivated and technically capable IT Executive to join our Medical Fitness Center. The candidate will be responsible for providing day-to-day IT support, maintaining computer systems and networks, troubleshooting hardware and software issues, and ensuring smooth operation of IT systems across the center.

Candidates with 1-2 years of relevant experience are preferred. Home-country experience will also be considered.

KEY RESPONSIBILITIES

• Provide first-level IT support to staff and resolve day-to-day hardware and software issues.
• Install, configure, maintain, and troubleshoot computers, printers, scanners, biometric devices, and other IT equipment.
• Monitor and maintain LAN, Wi-Fi, internet connectivity, and basic network infrastructure.
• Troubleshoot issues related to Windows, Microsoft Office, email, printers, scanners, and other commonly used applications.
• Provide technical support for biometric attendance systems and assist with employee attendance-related technical issues.
• Support medical center systems, including LIS/HIS and other healthcare-related applications, in coordination with relevant vendors and support teams.
• Maintain and update IT assets, equipment records, software licenses, and user access records.
• Create and manage user accounts, system access, passwords, and basic security settings.
• Ensure regular backup of important data and assist in maintaining data security and confidentiality.
• Coordinate with external IT vendors and service providers for repairs, installations, maintenance, and technical support.
• Monitor IT equipment and identify potential technical issues before they affect daily operations.
• Provide technical assistance during system upgrades, software installations, and new equipment setup.
• Maintain proper documentation of IT incidents, troubleshooting activities, and equipment maintenance.
• Ensure IT systems are functioning properly across reception, laboratory, radiology, medical examination, and administrative areas.
• Follow healthcare data confidentiality, cybersecurity, and internal IT policies.

REQUIRED QUALIFICATIONS

• Diploma or Bachelor's Degree in Information Technology, Computer Science, or a related field.
• 1-2 years of IT support or IT administration experience.
• Home-country experience will be considered.
• Good knowledge of Windows operating systems, Microsoft Office, hardware, printers, and basic networking.
• Basic knowledge of LAN, Wi-Fi, routers, switches, and troubleshooting.
• Experience with biometric attendance systems will be an advantage.
• Experience in a healthcare or medical environment will be an added advantage.
• Good communication and problem-solving skills.
• Ability to work independently and respond quickly to technical issues.
• Willingness to work in a fast-paced medical fitness center environment.

DESIRED SKILLS

• Hardware & Software Troubleshooting
• Biometric Attendance Systems
• Basic Cybersecurity Awareness

WHAT WE OFFER

• Professional work environment
• Opportunity to gain experience in the healthcare/medical fitness sector