IT & AV Support Technician (L1-L2) — Abu Dhabi

1st-jobs.com; Abu Dhabi; In loco; AED 45.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Paid annual leave

Flight allowance

Descrizione del lavoro

1st-jobs.com is seeking a hands-on IT Support Technician with AV experience in Abu Dhabi, UAE. The role focuses on day-to-day technical support, hardware troubleshooting, and AV system assistance.

Responsibilities include providing L1/L2 support, maintaining AV setups, and documenting resolutions while ensuring privacy and security across client environments. Fluent English and customer service are essential.

Competenze

• Experience in IT technical support and basic AV troubleshooting.
• Strong knowledge of Windows and macOS environments.
• Familiar with TCP/IP, Wi‑Fi networking, and AV signal flows.
• Excellent spoken English and customer-service skills.

Mansioni

• Provide prompt L1/L2 technical support for desktop hardware, software, network connectivity, and peripherals.
• Troubleshoot, maintain, and operate integrated audio-visual systems, conferencing setups, and display equipment.
• Perform routine preventative maintenance checks on IT and AV hardware to prevent downtime.
• Document support tickets, hardware inventories, and technical resolutions accurately.
• Maintain strict privacy, data security, and discretion across all client environments.

Conoscenze

IT support

AV troubleshooting

Windows

macOS

Networking (TCP/IP)

Customer service

Descrizione del lavoro

1st-jobs.com is seeking a hands-on IT Support Technician with AV experience in Abu Dhabi, UAE. The role focuses on day-to-day technical support, hardware troubleshooting, and AV system assistance.

Responsibilities include providing L1/L2 support, maintaining AV setups, and documenting resolutions while ensuring privacy and security across client environments. Fluent English and customer service are essential.