IT Support Technician

1ST-JOBS.COM; Abu Dhabi; In loco; AED 45.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Paid annual leave

Flight allowance

Descrizione del lavoro

1st-jobs.com in Abu Dhabi is hiring a hands-on IT Support Technician with AV experience to provide day-to-day technical support, hardware troubleshooting, and AV system assistance for private clients.

The role emphasizes responsive service, ticket documentation, and maintaining privacy and data security across client environments, with a monthly salary of AED 4,000–5,000 and benefits including medical insurance and flight allowance.

Competenze

• Experience in IT support and basic audio-visual equipment troubleshooting.
• Solid understanding of Windows/macOS environments and basic networking (TCP/IP, Wi‑Fi).
• Strong customer service and problem-solving skills; ability to stay calm under pressure.

Mansioni

• Provide prompt L1/L2 technical support for desktop hardware, software, network connectivity and peripherals.
• Troubleshoot, maintain and operate integrated AV systems, conferencing setups and display equipment.
• Perform routine preventative maintenance on IT and AV hardware to prevent downtime.
• Document support tickets, hardware inventories and technical resolutions accurately.
• Maintain privacy, data security and discretion across all client environments.

Conoscenze

IT support

AV troubleshooting

Windows

macOS

Networking basics

Descrizione del lavoro

1st-jobs.com is currently recruiting a hands-on IT Support Technician with Audio-Visual (AV) experience on behalf of a private client in Abu Dhabi, UAE.

We are seeking a responsive, detail-oriented technician to provide day-to-day technical support, hardware troubleshooting, and AV system assistance.

Key Responsibilities:

• Provide prompt L1/L2 technical support for desktop hardware, software, network connectivity, and peripherals.
• Troubleshoot, maintain, and operate integrated audio-visual systems, conferencing setups, and display equipment.
• Perform routine preventative maintenance checks on IT and AV hardware to prevent downtime.
• Document support tickets, hardware inventories, and technical resolutions accurately.
• Maintain strict privacy, data security, and discretion across all client environments.

Qualifications & Requirements:

• Proven experience in IT technical support and basic audio-visual equipment troubleshooting.
• Solid understanding of Windows/macOS environments, basic networking (TCP/IP, Wi-Fi), and AV signal flows (HDMI, audio routing).
• Good command of spoken English with strong customer service and problem-solving skills.
• Ability to work calmly under pressure and adapt to high-standard client expectations.

Benefits & Compensation:

• Monthly salary range: AED 4,000.00 – AED 5,000.00 per month (commensurate with experience).
• Comprehensive medical insurance coverage.
• Paid annual leave and flight allowance as per company policy.