IT Support Technician (Audio-Visual)

Client of 1st-jobs.com; Abu Dhabi; Presencial; AED 78.000 - 123.000; Jornada completa

Descripción de la vacante

1st-jobs com is currently recruiting a hands-on IT Support Technician with Audio-Visual AV experience on behalf of a private client in Abu Dhabi UAE. You will provide day-to-day technical support, hardware troubleshooting and AV system assistance, working on-site with a privacy-conscious environment.

Ideal candidates will have proven IT support experience, familiarity with Windows/macOS, basic networking, and AV signal flows.

Formación

• Proven experience in IT technical support and basic audio-visual equipment troubleshooting.
• Solid understanding of Windows/macOS environments, basic networking (TCP/IP, Wi-Fi), and AV signal flows (HDMI, audio routing).
• Good command of spoken English with strong customer service and problem-solving skills.
• Ability to work calmly under pressure and adapt to high-standard client expectations.

Responsabilidades

• Provide prompt L1/L2 technical support for desktop hardware, software, network connectivity and peripherals.
• Troubleshoot, maintain and operate integrated audio-visual systems, conferencing setups and display equipment.
• Perform routine preventative maintenance checks on IT and AV hardware to prevent downtime.
• Document support tickets, hardware inventories and technical resolutions accurately.
• Maintain strict privacy, data security and discretion across all client environments.

Conocimientos

IT support

AV troubleshooting

Windows/macOS

Networking basics

Customer service

Descripción del empleo

1st-jobs com is currently recruiting a hands-on IT Support Technician with Audio-Visual AV experience on behalf of a private client in Abu Dhabi UAE We are seeking a responsive detail-oriented technician to provide day-to-day technical support hardware troubleshooting and AV system assistance

Key Responsibilities

• Provide prompt L1 L2 technical support for desktop hardware software network connectivity and peripherals
• Troubleshoot maintain and operate integrated audio-visual systems conferencing setups and display equipment
• Perform routine preventative maintenance checks on IT and AV hardware to prevent downtime
• Document support tickets hardware inventories and technical resolutions accurately
• Maintain strict privacy data security and discretion across all client environments

Qualifications & Requirements:

• Proven experience in IT technical support and basic audio-visual equipment troubleshooting.
• Solid understanding of Windows/macOS environments, basic networking (TCP/IP, Wi-Fi), and AV signal flows (HDMI, audio routing).
• Good command of spoken English with strong customer service and problem-solving skills.
• Ability to work calmly under pressure and adapt to high-standard client expectations.