IT administrator

Aquarius Worldwide; Ras Al Khaimah; Presencial; AED 60 000 - 120 000; Tempo integral

Resumo da oferta

Aquarius Worldwide in Ras Al Khaimah seeks an experienced IT Administrator to manage PBX systems, VoIP/SIP, and CCTV for a busy call center environment. You will ensure uptime, security, and smooth IT operations while supporting ongoing configuration and maintenance tasks.

Ideal candidates have 1–3 years in IT administration, strong PBX and CCTV knowledge, and hands-on VoIP/SIP experience, with solid English communication and UAE experience preferred.

Qualificações

• 1-3 years of experience as an IT Administrator or similar role.
• Strong knowledge of PBX systems and call center configurations.
• Hands-on experience with VoIP, SIP protocols, and CCTV.
• Basic networking, servers and IT security knowledge.
• Ability to troubleshoot and resolve issues independently.
• Good English communication skills.
• UAE experience preferred.

Responsabilidades

• Manage and configure PBX systems for call center operations.
• Maintain and support VoIP and SIP-based communication systems.
• Monitor, maintain, and troubleshoot CCTV systems.
• Ensure uptime, performance, and security of IT infrastructure.
• Handle system configuration, upgrades, and basic network support.
• Troubleshoot hardware, software, and connectivity issues.
• Coordinate with vendors for IT and telecom support when required.
• Maintain basic IT documentation and system records.
• Ensure compliance with IT security and company policies.

Conhecimentos

PBX systems knowledge

Call center configurations

Troubleshooting

English communication

Documentation

Ferramentas

PBX

VoIP

SIP

CCTV

Networking basics

Descrição da oferta de emprego

IT Administrator - Ras Al Khaimah

Job Description

We are looking for an experienced IT Administrator with strong knowledge of PBX systems and call center infrastructure. The role involves managing and configuring PBX systems, VoIP, SIP, and CCTV, while ensuring smooth IT operations and system reliability.

The IT administrator job in ras al khaimah requires hands‑on technical expertise to support call center operations and maintain secure and efficient communication systems.

This position is suitable for candidates with practical IT administration experience who can independently handle system configuration, troubleshooting, and ongoing support.

As a candidate for the IT administrator job in ras al khaimah, you will be responsible for maintaining critical IT and communication systems.

Key Responsibilities

Understanding the IT Administrator Job in Ras Al Khaimah

• Manage and configure PBX systems for call center operations
• Maintain and support VoIP and SIP-based communication systems
• Monitor, maintain, and troubleshoot CCTV systems
• Ensure uptime, performance, and security of IT infrastructure
• Handle system configuration, upgrades, and basic network support
• Troubleshoot hardware, software, and connectivity issues
• Coordinate with vendors for IT and telecom support when required
• Maintain basic IT documentation and system records
• Ensure compliance with IT security and company policies

Requirements

Understanding the responsibilities of the IT administrator job in ras al khaimah is essential for effective system management.

• 1-3 years of experience as an IT Administrator or similar role
• Strong knowledge of PBX systems and call center configurations
• Hands‑on experience with VoIP, SIP protocols, and CCTV systems
• Basic knowledge of networking, servers, and IT security
• Ability to troubleshoot and resolve technical issues independently
• Good communication skills in English
• Responsible, organized, and disciplined working approach
• UAE experience preferred

Why This Role

• Stable full-time IT position
• Hands‑on technical role in a call center environment
• Opportunity to grow within IT infrastructure and systems management