Inventory Control Manager: Systems, 3PL & Shrinkage Lead

Delivery Hero; Dubai; On-site; AED 279,000 - 446,000; Full time

Job summary

Delivery Hero in Dubai seeks an experienced Inventory Governance & Control lead to oversee end-to-end inventory accuracy across warehouses and 3PLs. You will own reconciliations, system integrity, and monthly close processes, ensuring compliance with policies and high data quality.

You will lead a team of Inventory Controllers, drive improvements in stock counts, KPIs, and risk management, and partner with Operations, Finance and Supply Chain to deliver robust inventory governance across owned

Qualifications

• Bachelor's degree in Supply Chain Finance Accounting or related field.
• 57 years of inventory control or supply chain experience with multi-warehouse operations exposure.
• Proven experience managing teams and working with 3PL partners.
• Strong understanding of inventory accounting reconciliations and audit requirements.
• Experience in retail FMCG e-commerce or quick-commerce environments is highly preferred.

Responsibilities

• Ensure accurate and timely recording of inventory transactions across warehouse management systems and financial systems.
• Own inventory reconciliation between General Ledger and Sub-Ledger ensuring compliance with policies and month-end close.
• Monitor inventory accuracy across all owned warehouses, stores and 3PL locations.
• Lead shrinkage expiry and damage analysis across warehouses and stores identifying root causes and driving corrective actions.
• Review and challenge inventory adjustments and loss claims particularly those originating from 3PL operations.
• Proactively identify inventory risks and elevate issues that may impact financial results or operational continuity.
• Govern inventory-related SLAs with 3PL partners including reconciliation accuracy, adjustment turnaround time and shrinkage thresholds.
• Ensure standardized inventory SOPs and controls across owned and 3PL warehouses.
• Act as the main escalation point for inventory disputes involving Operations, Finance and 3PL partners.
• Own end-to-end inventory system processes including system enhancements, UAT sign-off, pilot execution, full rollout, and post-implementation reviews.
• Ensure master data integrity (UOM costs expiry parameters FEFO logic) across systems.
• Support inventory-related system issues and act as a functional help desk for internal stakeholders.
• Plan and oversee wall-to-wall stock takes and cycle count programs across warehouses and stores in line with schedules.
• Validate stock count results, ensure timely adjustments and drive post-count corrective actions.
• Lead coach and develop a team of Inventory Controllers setting KPIs and accountability.
• Coordinate with Store Operations, Warehouse teams, Finance, Supply Chain and Commercial stakeholders.
• Provide clear inventory performance reporting and insights to senior management.

Skills

Strong analytical and problem-solving

Stakeholder and vendor management

Inventory systems and data-driven决策

Leadership and people development

Excellent communication and escalation

3PL SLA adherence

Team performance and audit outcomes

Stocks optimization for non performing

Education

Bachelor's degree in Supply Chain Finance Accounting or related field

Job description

Delivery Hero in Dubai seeks an experienced Inventory Governance & Control lead to oversee end-to-end inventory accuracy across warehouses and 3PLs. You will own reconciliations, system integrity, and monthly close processes, ensuring compliance with policies and high data quality.

You will lead a team of Inventory Controllers, drive improvements in stock counts, KPIs, and risk management, and partner with Operations, Finance and Supply Chain to deliver robust inventory governance across owned