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Delivery Hero in Dubai seeks an experienced Inventory Governance & Control lead to oversee end-to-end inventory accuracy across warehouses and 3PLs. You will own reconciliations, system integrity, and monthly close processes, ensuring compliance with policies and high data quality.
You will lead a team of Inventory Controllers, drive improvements in stock counts, KPIs, and risk management, and partner with Operations, Finance and Supply Chain to deliver robust inventory governance across owned
Ensure accurate and timely recording of inventory transactions across warehouse management systems and financial systems.
Own inventory reconciliation between General Ledger and Sub-Ledger ensuring compliance with accounting policies and timely month-end close.
Monitor inventory accuracy across all owned warehouses stores and 3PL locations.
Lead shrinkage expiry and damage analysis across warehouses and stores identifying root causes and driving corrective actions.
Review and challenge inventory adjustments and loss claims particularly those originating from 3PL operations.
Proactively identify inventory risks and elevate issues that may impact financial results or operational continuity.
Govern inventory-related SLAs with 3PL partners including reconciliation accuracy adjustment turnaround time and shrinkage thresholds.
Ensure standardized inventory SOPs and controls are applied consistently across owned and 3PL warehouses.
Act as the main escalation point for inventory disputes involving Operations Finance and 3PL partners.
Own end-to-end inventory system processes including system enhancements UAT sign-off pilot execution full rollout and post-implementation reviews.
Ensure master data integrity (UOM costs expiry parameters FEFO logic) across systems.
Support inventory-related system issues and act as a functional help desk for internal stakeholders.
Plan and oversee wall-to-wall stock takes and cycle count programs across warehouses and stores in line with approved schedules.
Validate stock count results ensure timely adjustments and drive post-count corrective actions.
Lead coach and develop a team of Inventory Controllers setting clear KPIs and accountability.
Coordinate closely with Store Operations Warehouse teams Finance Supply Chain and Commercial stakeholders.
Provide clear inventory performance reporting and insights to senior management.
Inventory accuracy %
Shrinkage and expiry % vs target
Reconciliation timeliness and accuracy
Stock count variance and closure rate
Bachelors degree in Supply Chain Finance Accounting or a related field.
57 years of inventory control or supply chain experience with multi-warehouse operations exposure.
Proven experience managing teams and working with 3PL partners.
Strong understanding of inventory accounting reconciliations and audit requirements.
Experience in retail FMCG e-commerce or quick-commerce environments is highly preferred.
Strong analytical and problem-solving skills
Stakeholder and vendor management
Inventory systems and data-driven decision-making
Leadership and people development
Excellent communication and escalation management
3PL SLA adherence
Team performance and audit outcomes
Stocks Optimization for non performing inventories
No
Full-time