Insurance Assistant Motor Insurance Operations

Al Futtaim Private Company (LLC); Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

Al Futtaim Private Company (LLC) is seeking an Insurance Operations professional to support daily motor insurance tasks, including quotations, policy issuance, renewals and endorsements.

The role involves reviewing customer profiles, vehicle details and documents, updating policy data in the system, and coordinating with underwriters, brokers, and partners to ensure timely processing and adherence to guidelines.

Qualifications

• Bachelor’s degree in a relevant field
• Basic knowledge of motor insurance
• Basic knowledge of Microsoft Office, especially Excel
• Good written and verbal communication skills
• Minimum 2 to 3 years of previous insurance experience

Responsibilities

• Support daily motor insurance operations
• Handle retail motor quotations, policy issuance, renewals, endorsements and cancellations
• Review and provide approvals based on the approved authority matrix and guidelines
• Review customer profiles, vehicle details and supporting documents
• Enter, review and update policy details accurately in the system
• Follow up on pending documents, payments, approvals and other requirements
• Work closely with channel partners, internal and external stakeholders and customers
• Coordinate with underwriters, brokers, agents and other teams for smooth processing
• Maintain accurate records, trackers and reports and complete work within required TAT
• Follow company underwriting guidelines, procedures and approval requirements

Skills

Motor insurance knowledge

Communication skills

Microsoft Excel

Office software proficiency

Education

Bachelor’s degree in a relevant field

Tools

Microsoft Office

Excel

Job description

• Support daily motor insurance operations
• Handle retail motor quotations policy issuance renewals endorsements and cancellations
• Review and provide approvals based on the approved authority matrix and guidelines
• Review customer profiles vehicle details supporting documents
• Enter review and update policy details accurately in the system
• Follow up on pending documents payments approval and other requirements
• Work closely with all stakeholders channel partners internal and external and customers
• Coordinate with underwriters brokers agents and other teams for smooth processing
• Maintain accurate records trackers and reports and complete all work within the required TAT
• Follow company underwriting guidelines procedures and approval requirements
• Bachelor’s degree in a relevant field
• Basic knowledge of motor insurance
• Basic knowledge of Microsoft Office, especially Excel
• Good written and verbal communication skills
• Minimum 2 to 3 years of previous insurance experience