Motor Insurance Operations Specialist

Al-Futtaim; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Orient Insurance PJSC, part of the Al-Futtaim Group, seeks a professional to support daily motor insurance operations in Dubai. You will handle quotations, policy issuance, renewals, endorsements, and cancellations, review customer profiles, and coordinate with underwriters and brokers to ensure accurate, timely processing.

The ideal candidate holds a bachelor's degree in a relevant field and has 2–3 years of insurance experience, along with solid Excel and Office knowledge.

Qualifications

• Good written and verbal communication skills.
• Good attention to detail and accuracy.
• Good follow up and time management skills.
• Ability to work well with different teams and channel partners.
• Willingness to learn and develop in motor insurance.
• Basic knowledge of motor insurance and Microsoft Office.

Responsibilities

• Support daily motor insurance operations.
• Handle retail motor quotations, policy issuance, renewals, endorsements and cancellations.
• Review and provide approvals based on the approved authority matrix and guidelines.
• Review customer profiles, vehicle details & supporting documents.
• Enter, review and update policy details accurately in the system.
• Follow up on pending documents, payments, approval and other requirements.
• Work closely with stakeholders, channel partners (internal and external) and customers.
• Coordinate with underwriters, brokers, agents and other teams for smooth processing.
• Maintain accurate records, trackers and reports, and complete all work within the required TAT.
• Follow company underwriting guidelines, procedures and approval requirements.

Skills

Communication skills

Attention to detail

Time management

Coordination

Customer focus

Multi-tasking

Education

Bachelor’s degree in a relevant field

Tools

Excel

Job description

Orient Insurance PJSC, part of the Al-Futtaim Group, seeks a professional to support daily motor insurance operations in Dubai. You will handle quotations, policy issuance, renewals, endorsements, and cancellations, review customer profiles, and coordinate with underwriters and brokers to ensure accurate, timely processing.

The ideal candidate holds a bachelor's degree in a relevant field and has 2–3 years of insurance experience, along with solid Excel and Office knowledge.