Insurance Officer

الدولية لخدمات التأمين; Abu Dhabi; On-site; AED 167,000 - 279,000; Full time

Job summary

الدولية لخدمات التأمين in Abu Dhabi is seeking an Insurance Administrator to handle policy issuance, renewals, and settlements while advising clients on suitable products across motor, medical, life, and property lines.

The role requires liaising with insurers and brokers, ensuring compliance with UAE regulations, and maintaining accurate client records. You will coordinate with sales and finance to ensure smooth processing in a fast-paced environment.

Responsibilities

• Handle insurance policy issuance, endorsements, renewals, and cancellations.
• Liaise with insurance companies, underwriters, and brokers to obtain quotations and coverage terms.
• Advise clients on suitable insurance products based on their needs (motor, medical, life, property, etc.).
• Prepare and review insurance documents, contracts, and policy schedules.
• Ensure all insurance transactions comply with UAE Insurance Authority / Central Bank regulations and company policies.
• Process and follow up on claims, including documentation, approvals, and settlements.
• Maintain accurate client records and insurance databases.
• Follow up on premium payments, outstanding balances, and policy expiries.
• Handle customer inquiries, complaints, and provide after-sales support.
• Coordinate with sales, finance, and operations teams to ensure smooth policy processing.

Skills

Insurance products

Customer service

Documentation

Policy processing

Regulatory compliance

Negotiation

Pressure management

Job description

Job description

Key Responsibilities

• Handle insurance policy issuance, endorsements, renewals, and cancellations.
• Liaise with insurance companies, underwriters, and brokers to obtain quotations and coverage terms.
• Advise clients on suitable insurance products based on their needs (motor, medical, life, property, etc.).
• Prepare and review insurance documents, contracts, and policy schedules.
• Ensure all insurance transactions comply with UAE Insurance Authority / Central Bank regulations and company policies.
• Process and follow up on claims, including documentation, approvals, and settlements.
• Maintain accurate client records and insurance databases.
• Follow up on premium payments, outstanding balances, and policy expiries.
• Handle customer inquiries, complaints, and provide after-sales support.
• Coordinate with sales, finance, and operations teams to ensure smooth policy processing.

Skills

Strong knowledge of insurance products and procedures.

Excellent communication and customer service skills.

High attention to detail and strong documentation skills.

Ability to manage multiple policies and deadlines.

Problem-solving and negotiation skills.

Ability to work under pressure and meet targets.