Inside Sales Support Lead - Regional Service & Quotes

D hler GmbH; Dubai; On-site; AED 300,000 - 420,000; Full time

Job summary

D hler GmbH in Dubai seeks a seasoned Sales Support leader to coordinate pricing, orders, and customer data across the region. You will work with Sales and Pricing to shape offers, maintain master data, and ensure timely order processing.

Strong communication and data-driven decision making are essential for success in a fast-paced environment. Fluency in English is required with Arabic a plus, and priority given to candidates currently in UAE.

Qualifications

• Bachelor degree in a relevant discipline.
• 8–10 years in sales support, preferably in Food & Beverage.
• Strong leadership and team management skills.
• Excellent communication, negotiation and interpersonal skills.
• Analytical mindset with data-driven decision making.
• Proficiency in CRM software and sales tools.
• Able to adapt to a fast-paced environment, UAE residence preferred.

Responsibilities

• Ensuring proper support in range planning and definition of prices and conditions with Sales and Pricing.
• Ensuring customer complaints are processed properly and on time with Notification Management and Sales.
• Organising and supporting internal and external customer visits with involved divisions.
• Preparing quotations quickly with Pricing and basis on MOQ, bulk prices, charges, and terms.
• Implementing and realising the regional customer service strategy.
• Structuring customer master data and ensuring updates.
• Entering and confirming orders after checks and processing.
• Processing samples on time with Sales colleagues for throughput and costs.
• Regular customer-specific monitoring of contracts, prices, quantities, and delivery terms.

Skills

Leadership

Communication

Negotiation

Analytical mindset

Interpersonal skills

Education

Bachelor's degree in a relevant discipline

Tools

CRM software

Job description

D hler GmbH in Dubai seeks a seasoned Sales Support leader to coordinate pricing, orders, and customer data across the region. You will work with Sales and Pricing to shape offers, maintain master data, and ensure timely order processing.

Strong communication and data-driven decision making are essential for success in a fast-paced environment. Fluency in English is required with Arabic a plus, and priority given to candidates currently in UAE.