Inside Sales Engineer

Petrame; Dubai; On-site; AED 56,000 - 78,000; Full time

Job summary

Petrame in Dubai seeks an Inside Sales Executive/Engineer to handle customer inquiries, recommend technical products, prepare quotations, and close opportunities. You will manage quotes, negotiate within approved limits, and coordinate with logistics to ensure timely delivery.

Ideal candidates have 3+ years sales experience, strong English communication, and the ability to learn technical products quickly. Role is on-site at International City, Dubai, with a competitive salary and performance

Qualifications

• Minimum 3 years of sales experience with inquiries, quotes, negotiation, and closing.
• Good technical understanding and ability to learn technical products quickly.
• Strong written and verbal English communication and customer-handling skills.
• Proficient in Microsoft Word and Excel.
• Ability to prepare quotations and perform basic pricing calculations.

Responsibilities

• Inbound inquiry handling: Respond to customer inquiries by phone, email, and live chat.
• Customer guidance: Identify technical requirements and recommend suitable products or solutions.
• Quotation & negotiation: Issue technical/commercial quotes and negotiate pricing within approved limits.
• Sales follow-up & closing: Track open quotes and active opportunities through deal closure.
• Order hand off: Hand off confirmed sales to internal logistics and keep clients updated on delivery status.
• CRM Update: Log and update accurate customer, quote, and sales records.

Skills

Sales experience

Technical understanding

Communication & customer handling

Microsoft Word

Quotation & pricing

Research & problem-solving

Organization & follow-up

Independence & confidence

Education

Diploma or Bachelor’s degree in Engineering

Tools

Microsoft Word

Excel

Job description

• Job title: Inside Sales Executive/Engineer
• Job Ref: W-IS-210823
• Opening: 2
• Career Level: Mid-Level
• Employment Type: Full-Time
• Location: International City, Dubai, UAE
• Work Arrangement: On-site
• Salary and compensation: AED 5,000–7,000/month + Performance Bonus/Commission
• Products: Industrial weighing equipment, measuring instruments, instrumentation, automation and material-handling equipment

Role Overview

We are looking for an experienced Inside Sales Executive/Engineer to handle customer inquiries, recommend suitable technical products, prepare quotations, and follow up sales opportunities through closing

Primary Responsibilities

• Inbound inquiry handling: Respond to customer inquiries by phone, email, and live chat.
• Customer guidance: Identify technical requirements and recommend suitable products or solutions.
• Quotation & negotiation: Issue technical/commercial quotes and negotiate pricing within approved limits.
• Sales follow-up & closing: Track open quotes and active opportunities through deal closure.
• Order Hand Off : Hand off confirmed sales to internal logistics and keep clients updated on delivery status.
• CRM Update: Log and update accurate customer, quote, and sales records.

Qualifications and Requirements:

1. • Sales Experience: Minimum 3 years of sales experience, including customer handling, quotation follow-up, negotiation, and sales closing.
   • Technical Understanding: Good technical understanding and ability to learn technical products quickly.
   • Communication & Customer Handling: Strong written and verbal English communication and customer-handling skills.
   • Microsoft Office Skills: Good Microsoft Word and Excel skills.
   • Quotation & Pricing: Ability to prepare quotations and perform basic pricing and cost calculations.
   • Research & Problem-Solving: Good online research and problem-solving skills.
   • Organization & Follow-Up: Organized, disciplined, detail-oriented, and able to manage multiple inquiries and follow-ups.
   • Independence & Confidence: Confident in communicating with customers and able to work independently.

Preferred Qualifications

1. • Education: Diploma or Bachelor’s degree in Engineering, particularly Mechatronics, Instrumentation, Electronics, Electrical, Mechanical, or a related field.
   • Technical / Industrial Sales Experience: Experience in technical or industrial product sales.
   • Relevant Product Experience: Experience with industrial weighing equipment, measuring instruments, instrumentation, automation, or related products.
   • UAE Driving Licence: UAE driving licence is an advantage.
   • Arabic Language: Arabic language skills are an advantage.
   • Location / Commute: Residency in an area with easy access to International City, or possession of a personal vehicle for commuting.

Career Level: Mid (Non-Manager)