In Room Dining Supervisor

Accor; Dubai; On-site; AED 167,000 - 212,000; Full time

Benefits offered by this job

Duty meals

Vacation tickets

Medical insurance

Job summary

Rixos Premium Dubai JBR is seeking a guest-focused In Room Dining supervisor to deliver consistently professional service in a luxury hotel setting. Reporting to the In Room Dining Manager, you will oversee colleagues, ensure standards, and contribute to memorable guest experiences.

Key responsibilities include maintaining presentation, stock controls, event presentation, and collaboration with teams to provide exceptional service while upholding LQA standards.

Qualifications

• Previous luxury hotel, restaurant, or In-Room Dining experience preferred.
• Maintain a professional demeanor and guest focus.
• Strong interpersonal, communication, and problem-solving abilities.
• Excellent organizational skills and attention to detail.
• Ability to work under pressure in a fast-paced environment.
• Work independently and as part of a collaborative team.
• Flexible schedule, including evenings, weekends, and holidays.
• Commitment to delivering exceptional guest experiences and maintaining LQA Standards throughout all aspects of service.

Responsibilities

• Consistently offers professional, engaging and friendly service
• Maintain a professional presentation at all times
• Ensure guest satisfaction by adhering to service standards as specified for In Room Dining
• Assist employees as needed to ensure the best possible service
• Ensure all special events and amenities are properly presented in accordance with guest and hotel specifications and standards
• Maintain established controls for stock with pars and orders
• Enforce Security controls (keys, lockdown, etc.) to include control of beverage stock
• Assign side work and record attendance
• Inspect staff as to uniforms, cleanliness, identification, etc.
• Ensure a safe working environment for employees
• Supervise all In Room Dining colleagues
• Other duties as assigned

Skills

Guest service

Professionalism

Communication

Organization

Under pressure

Teamwork

Flexible schedule

LQA standards

Job description

Job Description:

Company Description

We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.

Rixos Premium Dubai JBR is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.

SALARIES AND BENEFITS

• Competitive Salary


• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks


• Vacation tickets /benefits provided by the hotel


• Medical Insurance Provided

Job Description

Reporting to the In Room Dining Manager, responsibilities and essential job functions include but are not limited to the following:

Responsibilities

• Consistently offers professional, engaging and friendly service


• Maintain a professional presentation at all times


• Ensure guest satisfaction by adhering toservice standardsas specified for In Room Dining


• Assist employees as needed to ensure the best possible service


• Ensure all special events and amenities are properly presented in accordance with guest and hotel specifications and standards


• Maintain established controls for stock with pars and orders


• Enforce Security controls (keys, lockdown, etc.) to include control of beverage stock


• Assign side work and record attendance


• Inspect staff as to uniforms, cleanliness, identification, etc.


• Ensure a safe working environment for employees


• Supervise all In Room Dining colleagues


• Other duties as assigned

Qualifications

• Previous luxury hotel, restaurant, or In-Room Dining experience preferred


• Ability to focus attention on guest needs while remaining calm, professional, and courteous at all times


• Strong interpersonal, communication, and problem-solving abilities


• Excellent organizational skills and attention to detail


• Ability to work well under pressure in a fast-paced environment


• Ability to work independently and as part of a collaborative team


• Flexible schedule, including evenings, weekends, and holidays


• Commitment to delivering exceptional guest experiences and maintaining LQA Standards throughout all aspects of service

• Job-Category: Food & Beverage


• Job Type: Permanent


• Job Schedule: Full-Time

Requirements: