In Room Dining Supervisor

Rixos Hotels Gulf; Dubai; On-site; AED 134,000 - 246,000; Full time

Benefits offered by this job

Competitive salary

Duty meals

Vacation tickets

Medical insurance

Job summary

Rixos Premium Dubai JBR, a luxury hotel, seeks an In Room Dining professional to deliver professional, guest-centered service and uphold brand standards. You will supervise staff, ensure flawless presentation, and support events with attention to stock and safety. A strong focus on guest satisfaction and teamwork is essential.

Experience in luxury hospitality is preferred; flexible availability to work evenings, weekends, and holidays is expected.

Qualifications

• Previous luxury hotel, restaurant, or In-Room Dining experience preferred.
• Ability to focus on guest needs while remaining calm and courteous.
• Strong interpersonal and problem-solving abilities; excellent organizational skills.

Responsibilities

• Consistently offers professional, engaging and friendly service.
• Maintain a professional presentation at all times.
• Ensure guest satisfaction by adhering to In Room Dining standards.
• Assist employees as needed to ensure the best possible service.
• Ensure events and amenities are presented per hotel standards.
• Maintain stock controls with pars and orders; manage beverage stock.

Skills

Guest service

Interpersonal skills

Communication

Problem solving

Attention to detail

Teamwork

Adaptability

Time management

Job description

Job Description:

Company Description

We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.

Rixos Premium Dubai JBR is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.

Salaries And Benefits

• Competitive Salary
• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
• Vacation tickets /benefits provided by the hotel
• Medical Insurance Provided

Job Description

Reporting to the In Room Dining Manager, responsibilities and essential job functions include but are not limited to the following:

Responsibilities

• Consistently offers professional, engaging and friendly service
• Maintain a professional presentation at all times
• Ensure guest satisfaction by adhering to service standards as specified for In Room Dining
• Assist employees as needed to ensure the best possible service
• Ensure all special events and amenities are properly presented in accordance with guest and hotel specifications and standards
• Maintain established controls for stock with pars and orders
• Enforce Security controls (keys, lockdown, etc.) to include control of beverage stock
• Assign side work and record attendance
• Inspect staff as to uniforms, cleanliness, identification, etc.
• Ensure a safe working environment for employees
• Supervise all In Room Dining colleagues
• Other duties as assigned

Qualifications

• Previous luxury hotel, restaurant, or In-Room Dining experience preferred
• Ability to focus attention on guest needs while remaining calm, professional, and courteous at all times
• Strong interpersonal, communication, and problem-solving abilities
• Excellent organizational skills and attention to detail
• Ability to work well under pressure in a fast-paced environment
• Ability to work independently and as part of a collaborative team
• Flexible schedule, including evenings, weekends, and holidays
• Commitment to delivering exceptional guest experiences and maintaining LQA Standards throughout all aspects of service

Requirements: