Implementation Director

Visa; United Arab Emirates; On-site; AED 600,000 - 900,000; Full time

Job summary

Visa is seeking an experienced leader to drive an enterprise transformation program for a major banking client. You will own end-to-end outcomes across the client lifecycle, from contract through go-live and scale, engaging with executive stakeholders and cross-functional partners to ensure commitments are met.

Ideal candidates bring 10+ years of senior program delivery, deep payments domain knowledge within GCC/UAE, and a track record of leading large, multi‑market implementations using

Qualifications

• 10+ years of work experience with a Bachelor's Degree or at least 8 years with an Advanced Degree (e.g. Masters/MBA/JD/MD) or 3 years with a PhD.
• Experience leading enterprise transformation programs for global fintechs and banks.
• Strong ability to align executive stakeholders and govern delivery across multi‑market programs.
• Deep knowledge of payments ecosystem and cloud-based, microservice architectures.

Responsibilities

• Lead the end-to-end transformation program for a major banking client.
• Own executive stakeholder alignment, governance, quality, and time-to-value.
• Partner with Sales, Product, Engineering, InfoSec, and other internal teams to ensure commitments are met.
• Translate business strategy into actionable plans and drive KPI-based continuous improvement.

Job description

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

This position is responsible for leading the enterprise transformation program for one of the major banking clients, accountable for end‑to‑end outcomes across the client life cycle — from contract to delivery alignment, mobilization through to go‑live and scale.

Own executive stakeholder alignment, program governance, delivery quality, and time‑to‑value, partnering with Sales, Product, Engineering, InfoSec, and other internalstakeholdersto ensure commitments are met or exceeded.

Qualifications

Basic Qualifications

• 10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications

• Russian speaker is highly desirable
• 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Over 15 years of experience in technology-driven financial services, with a strong focus on leading large-scale implementation and transformation projects for global fintech's and banks.
• Detailed technical knowledge of payments ecosystem in GCC countries, more specifically implementation and certification of Jaywan and AEP Switch in UAE
• Technical knowledge of payments and banking platforms operating in the cloud in a microservice architecture, with REST/JSON API's and data streaming.
• Educational background in solutions architecture and software engineering. Cloud certifications are a plus.
• Having completed a core banking, payments transformation implementation from contract signature to production live.
• Expertise in building and scaling high-performing teams, with a hands‑on leadership style that emphasizes mentorship, empowerment, and a culture of accountability.
• Proven ability to deliver complex, multi‑market projects on time and within scope, leveraging advanced project management methodologies (Agile, Lean, and hybrid models) and a pragmatic, results‑oriented approach.
• Recognized for forging strong, trust‑based relationships with C‑level executives, clients, and cross‑functional partners, ensuring alignment and transparency throughout the implementation lifecycle.
• Adept at translating business strategy into actionable plans, optimizing processes, and driving continuous improvement through data‑driven decision‑making and KPI management.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.