Implementation Director

Visa; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Visa is seeking an experienced enterprise transformation leader to oversee end-to-end programs for major banking clients in the UAE. You will drive contract-to-delivery alignment, mobilization through go-live, and scale initiatives across multiple markets.

You'll own executive governance, stakeholder alignment, program quality, and time-to-value, collaborating with Sales, Product, Engineering and InfoSec to meet or exceed commitments. A deep fintech and payments background is essential.

Qualifications

• Experience leading enterprise transformation in fintech/banking.
• Strong leadership with hands-on mentoring and accountability.
• Proven ability to deliver multi-market projects on time and within scope.

Responsibilities

• Lead enterprise transformation programs for major banking clients.
• Own end-to-end outcomes from contract to go-live and scale.
• Manage executive governance, stakeholder alignment, quality, and value delivery.
• Collaborate with Sales, Product, Engineering, InfoSec and other internal teams.

Skills

Stakeholder management

Executive alignment

Program governance

Delivery leadership

Multi-market delivery

Agile & Lean

Hybrid project mgmt

C-level relationship building

Data-driven decisions

KPI management

Education

Bachelor’s degree

Advanced degree (Masters/MBA/JD/MD)

PhD

Tools

REST/JSON API

Data streaming

Cloud/microservices

Payments platforms

Job description

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

This position is responsible for leading the enterprise transformation program for one of the major banking clients, accountable for end‑to‑end outcomes across the client life cycle — from contract to delivery alignment, mobilization through to go‑live and scale.

Own executive stakeholder alignment, program governance, delivery quality, and time‑to‑value, partnering with Sales, Product, Engineering, InfoSec, and other internalstakeholdersto ensure commitments are met or exceeded.

Qualifications

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications

• Russian speaker is highly desirable
• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• Over 15 years of experience in technology-driven financial services, with a strong focus on leading large-scale implementation and transformation projects for global fintech's and banks.
• Detailed technical knowledge of payments ecosystem in GCC countries, more specifically implementation and certification of Jaywan and AEP Switch in UAE
• Technical knowledge of payments and banking platforms operating in the cloud in a microservice architecture, with REST/JSON API’s and data streaming.
• Educational background in solutions architecture and software engineering. Cloud certifications are a plus.
• Having completed a core banking, payments transformation implementation from contract signature to production live.
• Expertise in building and scaling high-performing teams, with a hands‑on leadership style that emphasizes mentorship, empowerment, and a culture of accountability.
• Proven ability to deliver complex, multi‑market projects on time and within scope, leveraging advanced project management methodologies (Agile, Lean, and hybrid models) and a pragmatic, results‑oriented approach.
• Recognized for forging strong, trust‑based relationships with C‑level executives, clients, and cross‑functional partners, ensuring alignment and transparency throughout the implementation lifecycle.
• Adept at translating business strategy into actionable plans, optimizing processes, and driving continuous improvement through data‑driven decision‑making and KPI management.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.