Hybrid Claims Processing Specialist

Nextcare; Dubai; Hybrid; AED 78,000 - 112,000; Full time

Job summary

Nextcare in Dubai seeks a Claims Processing Agent to evaluate and process medical claims while ensuring high customer satisfaction and compliance with policies. The role requires attention to detail, strong communication, and teamwork in a hybrid environment.

The candidate should have a Bachelor’s degree in a medical/paramedical/healthcare field and 1–2 years of customer-focused experience, with proficiency in MS Office.

Qualifications

• Bachelor’s degree in medical/paramedical/healthcare or related field preferred.
• 1–2 years’ experience in a customer-focused environment, ideally in clinical, paramedical, or insurance roles.
• Proficiency in MS Office and basic computer literacy.

Responsibilities

• Operate within company service standards to guarantee customer satisfaction and retention.
• Review and handle claims according to established procedures.
• Provide accurate responses to client inquiries and collaborate with other departments as needed.

Skills

Customer focus

Attention to detail

Team player

Communication skills

Education

Bachelor's degree in Medical/Paramedical/Healthcare

Tools

MS Office

Job description

Nextcare in Dubai seeks a Claims Processing Agent to evaluate and process medical claims while ensuring high customer satisfaction and compliance with policies. The role requires attention to detail, strong communication, and teamwork in a hybrid environment.

The candidate should have a Bachelor’s degree in a medical/paramedical/healthcare field and 1–2 years of customer-focused experience, with proficiency in MS Office.