Hub Operations & Scheduling Specialist

FedEx Express México; Dubai; Hybrid; AED 60,000 - 80,000; Full time

Job summary

FedEx Express is seeking an Operations Support Agent to provide administrative and operational support for Hub Operations in the Dubai area. You will help coordinate scheduling, HR administration, reporting, and compliance across multiple internal teams.

The role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced logistics environment. Experience with Microsoft Office and scheduling systems is preferred.

Qualifications

• Bachelor's degree or Diploma preferred; high school diploma or equivalent required.
• Experience using Microsoft Office applications, especially Excel, PowerPoint, Outlook and Word.
• Experience with workforce scheduling systems, HR systems, or time management applications is advantageous.
• Strong organizational and prioritization abilities; good written and verbal communication.
• Ability to manage multiple tasks and meet deadlines in a fast-paced, operational environment.

Responsibilities

• Provide administrative and operational support to Hub Operations.
• Coordinate workforce scheduling, employee administration, reporting, training, procurement, and compliance.
• Maintain key operational records and support ISO compliance measures; liaise with Operations, HR, Finance, Procurement and stakeholders.
• Identify anomalies, use judgement to resolve issues, and escalate complex matters as needed.
• Support Sort operations for DWC and DXB facilities and ensure connections with FedEx and intra-hub trucking.

Skills

Organizational skills

Planning skills

Prioritization skills

Communication skills

Multitasking

Stakeholder management

Education

High school diploma

Bachelor's degree

Tools

Excel

PowerPoint

Outlook

Word

SharePoint

Job description

FedEx Express is seeking an Operations Support Agent to provide administrative and operational support for Hub Operations in the Dubai area. You will help coordinate scheduling, HR administration, reporting, and compliance across multiple internal teams.

The role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced logistics environment. Experience with Microsoft Office and scheduling systems is preferred.