Job Details
Country: United Arab Emirates
City: Dubai
Industry: Internet
Function: HR Systems Administration
Salary: 12000-18000
Gender: Any
Nationality: Emirati
Job Type: Full-time
Role Context
The HR Systems Specialist will support the accurate and reliable operation of talabat’s HR technology environment. The position will maintain employee records, assist with system testing and upgrades, resolve data discrepancies, support onboarding and offboarding workflows, and provide first-line assistance to HR users. The role will also help convert workforce data into practical reports and dashboards while identifying opportunities to automate repetitive activities. A UAE Family Book is mandatory for this position.
Key Responsibilities
- Maintain and update employee information across HR systems.
- Support platforms such as Workday, SAP SuccessFactors, Oracle, or comparable HRIS solutions.
- Verify employee records for accuracy, completeness, consistency, and compliance.
- Investigate and correct duplicate, missing, outdated, or conflicting data.
- Support HR system upgrades, testing cycles, configuration reviews, and implementation activities.
- Execute test cases and document system issues before new functionality is released.
- Generate recurring and ad hoc reports covering headcount, turnover, onboarding, offboarding, and workforce activity.
- Assist with the preparation of HR dashboards and management analytics.
- Monitor data-quality indicators and resolve discrepancies with relevant HR teams.
- Support employee onboarding and offboarding workflows within HR systems.
- Ensure joiner, transfer, promotion, and leaver information is entered accurately and on time.
- Maintain HR process documentation, system guides, and standard operating procedures.
- Identify high-volume manual activities that could be simplified or automated.
- Recommend workflow improvements that increase speed, accuracy, and scalability.
- Act as the first point of contact for HR system enquiries.
- Troubleshoot basic access, navigation, workflow, and data-related issues.
- Escalate complex technical problems to system administrators, vendors, or IT teams.
- Train HR employees on system processes, reporting tools, and correct data-entry practices.
- Support audits, employee data reviews, and formal validation exercises.
- Apply data privacy requirements and internal information-security policies.
- Protect confidential employee, payroll, personal, and organizational information.
- Collaborate with People Operations, Payroll, Talent Acquisition, IT, Finance, and other stakeholders.
- Track system support requests and ensure issues are resolved within agreed timelines.
- Maintain clear records of changes, approvals, testing results, and corrective actions.
Ideal Profile
- Bachelor’s degree in Human Resources, Business Administration, Information Technology, or a related field.
- A UAE Family Book is mandatory.
- Between 1 and 3 years of experience in HR operations, HRIS, workforce data, reporting, or a related role.
- Experience using Workday, SAP SuccessFactors, Oracle, or another HR platform.
- Strong Microsoft Excel and Google Sheets capability.
- Ability to prepare accurate reports, trackers, reconciliations, and basic dashboards.
- High attention to detail and commitment to employee data accuracy.
- Analytical mindset with the ability to identify patterns and investigate discrepancies.
- Good written and verbal communication skills.
- Comfortable providing system support and training to HR colleagues.
- Strong organization and time-management skills.
- Ability to work with confidential information responsibly.
- Interest in HR automation, digitization, and process improvement.
- Ability to collaborate effectively within a diverse and fast-paced organization.
Key Skills
- HR systems administration
- HRIS
- Workday
- SAP SuccessFactors
- Oracle HR systems
- Employee data management
- Data validation
- Data reconciliation
- Headcount reporting
- Turnover reporting
- HR dashboards
- Workforce analytics
- Onboarding workflows
- Offboarding workflows
- System testing
- User acceptance testing
- HR process documentation
- Standard operating procedures
- Process automation
- Microsoft Excel
- Google Sheets
- User support
- HR system training
- Data privacy
- Audit support
- Confidential records
- Process improvement