HR Associate

ITP Media Group; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

ITP Media Group in Dubai is seeking a detail-oriented HR Associate to support day-to-day HR functions across recruitment, onboarding, payroll coordination, employee engagement, performance management, and offboarding.

The ideal candidate will be highly organized, trusted with confidential information, able to manage multiple priorities, and able to build strong working relationships with employees and management, contributing to a positive workplace culture.

Qualifications

• Bachelor's degree in HR, business administration, management or related field.
• 2+ years' HR experience, ideally in operations or generalist roles.
• Solid understanding of HR processes, payroll coordination, and employee relations.
• Experience with HR management systems preferred.
• Strong written and verbal communication skills with employees and management.

Responsibilities

• Manage day-to-day HR operations and support employees and managers on HR-related matters.
• Maintain accurate employee records, contracts, HR systems, and documentation.
• Coordinate monthly payroll process with attendance, leave, overtime, deductions and salary changes.
• Monitor attendance, leave, hours, and employee records for accuracy.
• Serve as primary point of contact for HR policies, payroll, benefits, and queries.
• Support employee relations, handling concerns and disciplinary matters confidentially.
• Coordinate employee benefits and liaise with external providers as needed.
• Assist with onboarding, internal transfers, promotions and exits, including settlements.
• Support engagement initiatives and internal communications to foster positive culture.
• Prepare HR reports and trackers on headcount, payroll, attendance, and movements.

Skills

HR processes

Payroll coordination

Employee relations

Attendance management

Leave management

HR administration

Communication

Education

Bachelor's degree in HR, Business Administration, Management, or a related field

Tools

HR management systems

Job description

We are looking for a detail-oriented, proactive, and people-focused HR Associate to join our Human Resources team. The HR Associate will support the day-to-day HR function and play an important role in managing the employee lifecycle - from recruitment and onboarding through to employee engagement, performance management, payroll coordination, and offboarding.

The role requires someone who is highly organized, approachable, and comfortable handling confidential employee information. The ideal candidate will be able to work independently, manage multiple priorities, and build strong working relationships with employees and management across the organization.

Key Responsibilities

• Manage day-to-day HR operations and provide support to employees and managers on HR-related matters.
• Maintain accurate employee records, personnel files, contracts, HR systems, and other documentation.
• Coordinate the monthly payroll process, including attendance, leave, overtime, deductions, allowances, incentives, and salary changes, and work closely with Finance to ensure accurate and timely payroll.
• Manage and monitor attendance, leave, working hours, and employee records, ensuring information is accurate and up to date.
• Act as a key point of contact for employees regarding HR policies, payroll, benefits, leave, attendance, and general HR queries.
• Support employee relations, including handling employee concerns, grievances, disciplinary matters, and workplace issues in a professional and confidential manner.
• Coordinate employee benefits such as medical insurance, allowances, and other company benefits, including liaising with external providers where required.
• Support the performance management process, including probation confirmations, performance reviews, appraisals, promotions, and salary revisions.
• Assist with employee onboarding, internal transfers, promotions, and the offboarding/exit process, including documentation and final settlement coordination.
• Support employee engagement initiatives, internal communications, company events, and activities that contribute to a positive workplace culture.
• Prepare HR reports and maintain trackers relating to headcount, payroll, attendance, leave, employee movements, and other HR metrics.
• Ensure HR policies and procedures are communicated effectively and applied consistently across the organization.
• Maintain strict confidentiality of employee information and handle sensitive

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
• 2+ years' of relevant HR experience, preferably in an HR Operations, HR Generalist, or similar role.
• Solid understanding of HR processes, payroll coordination, employee relations, attendance, leave management, and HR administration.
• Experience working with HR management systems is preferred.
• Strong written and verbal communication skills, with the ability to interact professionally with employees and management.