Housekeeping Team Lead – Luxury Resort

Dubai Holding; Dubai; On-site; AED 75,000 - 128,000; Full time

Benefits offered by this job

Learning & Development programmes and

Clear career pathways

Colleague discounts on food, beverage,

hotel stays worldwide

Health care and insurance benefits

Locally competitive salary

Locally relevant benefits via property

Job summary

Jumeirah Muscat Bay invites applications for a Team Lead - Housekeeping to oversee daily operations, guide the team, and uphold the brand’s service standards in a luxury resort environment.

The ideal candidate will have 2–3 years of hospitality experience, a High School Diploma (Diploma or Degree in Hotel Management is desirable), and a proven ability to work in an international setting with cultural awareness.

Qualifications

• High School Diploma essential.
• Diploma or Degree in Hotel Management desirable.
• 2–3 years of experience, preferably with an international hospitality company.
• Experience in an international environment with cultural differences.

Responsibilities

• Oversee daily housekeeping operations and guide the team with professionalism and integrity.
• Plan work schedules, delegate tasks, and brief colleagues on daily responsibilities and changes.
• Ensure guests and colleagues are welcomed and attended to discreetly and efficiently.
• Manage administrative duties including reports, filing, stock inventories, vendor directories, and contracts.
• Coordinate vendor registration, price updates, purchase orders, and allocation of operational expenses.
• Handle guest enquiries and complaints and ensure compliance with policies and standards.

Skills

Team leadership

Operations coordination

Guest service

Education

High School Diploma

Diploma or Degree in Hotel Management

Job description

Jumeirah Muscat Bay invites applications for a Team Lead - Housekeeping to oversee daily operations, guide the team, and uphold the brand’s service standards in a luxury resort environment.

The ideal candidate will have 2–3 years of hospitality experience, a High School Diploma (Diploma or Degree in Hotel Management is desirable), and a proven ability to work in an international setting with cultural awareness.