Housekeeping Supervisor

EFS Facilities Services; United Arab Emirates; On-site; AED 17,000 - 23,000; Full time

Job summary

Housekeeping Attendant (Male) position at EFS Facilities Services in the United Arab Emirates requires cleaning guest rooms, bathrooms, and public areas to high standards. You will assist guests, follow safety protocols, and maintain professional conduct while supporting daily site operations.

Ideal candidates have 1–2 years of hotel housekeeping experience, knowledge of cleaning products, and physical stamina for manual tasks.

Qualifications

• Experience in hotel housekeeping or similar role.
• Knowledge of cleaning techniques and products.
• Physical stamina for manual labor.
• Attention to detail and thoroughness.
• Teamwork and cooperation.

Responsibilities

• Cleaning and making beds in guest rooms.
• Vacuuming and mopping floors.
• Dusting furniture and surfaces.
• Cleaning and sanitizing bathrooms.
• Replacing amenities and linens as needed.
• Emptying trash containers and recycling bins.
• Reporting any maintenance issues or damages.
• Providing assistance to guests as needed.
• Following safety and hygiene protocols.
• Maintaining confidentiality and professionalism at all times.

Skills

Attention to detail

Teamwork

Customer service

Time management

Education

10th or 12th

Job description

Job Title: Housekeeping Attendant - Male

Reports To: Supervisor

Division/Department: Operations

Work Location: Project/ Office

Grade: 1 - B

About EFS

Established in 2001, EFS Group is a global leader in integrated facilities management services with 75 service lines under 15 business verticals, and operations across 23 international markets. Creating sustainable value for clients and communities, the group delivers disruptive solutions that cater to some of the industry's most complex needs, spanning sectors including infrastructure and security as well as hospitality and leisure. Home to 25,000 employees from different cultural and professional backgrounds across 30-plus offices, EFS prioritizes embracing and empowering its workforce. EFS is an ISO-certified, award-winning, and credible choice among multinational companies, and government agencies as well as maintaining its reputation and trust working with 500 fortune companies. EFS Group is a people-first organization that prioritizes employee well-being and fosters a diverse, inclusive work environment for career advancement through tailored learning and development programs. With a focus on client retention, innovation, and digital transformation, EFS Group is a trusted and agile facilities management services provider, offering a comprehensive portfolio of solutions, including technical operations, maintenance, soft services, and sustainability initiatives. Our commitment to excellence, compliance, and delivering maximum value to clients and stakeholders sets us apart in the global facilities management industry.

Purpose of the role

The purpose of the role is to perform housekeeping tasks in hotel rooms or guest accommodations, ensuring cleanliness, orderliness, and comfort for guests. This includes providing attentive service and responding to guest requests to enhance their stay experience and satisfaction. The role requires alignment with project requirements while consistently upholding high standards of safety, efficiency, and quality.

The role includes but is not limited to

• Cleaning and making beds in guest rooms


• Vacuuming and mopping floors


• Dusting furniture and surfaces


• Cleaning and sanitizing bathrooms


• Replacing amenities and linens as needed


• Emptying trash containers and recycling bins


• Reporting any maintenance issues or damages


• Providing assistance to guests as needed


• Following safety and hygiene protocols


• Maintaining confidentiality and professionalism at all times

Key Result Areas

Result Area

Performance Indicator

Cleanliness and tidiness of guest rooms.

Cleaning and maintaining guest rooms, bathrooms, and public areas in hotels or resorts

Efficiency in completing housekeeping tasks.

Data Management

HSE Compliance

Guest satisfaction.

Ability to prepare and update reports as per the SLAs.

Adherence to HSE regulations and proactive management of safety risks.

Qualification / Experience

Education

10th or 12th Qualified

Experience

1-2 years

Experience in hotel housekeeping or similar role.

Knowledge of cleaning techniques and products.

Attention to detail and thoroughness.

Physical stamina for manual labor.

Teamwork and cooperation

Follow the BICSc Standards

Day to Day Operations challenges

Daily TBT and Staff Grooming & Site Quality Inspection

Daily site visit report along with the action plan

Administrative duties

Daily update the HK Staff attendance and follow-up with the absent staff mythology.

Monitor the daily section wise consumable and Monthly budget and resource management.

Knowledge & Key Skills

Consumable & Overtime control.

Perform as per JD and KPI goal setting.

Minutes of Meeting Records and follow-up the action Plan

Ad-Hoc reports to Client

Shared Folder to be update

Customer service and communication

Functional Competencies

Adaptability 3

Attention to Detail 3

Team Collaboration 3

Know your Job 3

Technology Adoption 3

Time Management 3

Approvals and version history

Document Owner - HR Head

Version Date 10/12/2023

Description Compiled/ of change changed by

Reviewed by Approved by Approved by 1.0

Manager PM Sr. General Manager Head of the Group Director & SP Talent Acquisition & Talent Management Department (HOD) HR