Housekeeping Coordinator

Le Royal Méridien Abu Dhabi; Abu Dhabi; On-site; AED 67,000 - 100,000; Full time

Job summary

Le Royal Méridien Abu Dhabi is seeking a Housekeeping Supervisor to run room status, prioritize cleaning, and coordinate with Front Office, Engineering and Laundry to deliver seamless service.

You will document discrepancies, manage Do Not Disturb list, and ensure timely cleaning of vacant dirty rooms while maintaining confidentiality and guest satisfaction.

Qualifications

• 1–2 years in housekeeping or admin in hospitality.
• Experience in hotel environment preferred.
• Excellent organizational and communication skills.

Responsibilities

• Run room reports, verify status, and prioritize cleaning.
• Coordinate with Housekeeping, Engineering, Front Office and Laundry.
• Document and resolve discrepancies with Front Desk.
• Prepare and distribute room assignments to staff.
• Manage Do Not Disturb list and ensure timely cleaning.
• Complete required housekeeping paperwork.

Skills

Organizational skills

Multitasking

Administrative skills

Verbal communication

Written communication

Interdepartmental coordination

Attention to detail

Confidentiality

Tools

OPERA

MICROS

Job description

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Qualifications & Skills

• Minimum of 1-2 years of experience in housekeeping, administration, or a similar role within the hospitality industry, previous experience in a hotel environment is preferred
• Knowledge of OPERA, MICROs system
• Strong organizational, mutiltasks and administrative skills
• Excellent verbal and written communication skills
• Ability to coordinate with multiple departments and maintain accurate records
• Guest service-oriented mindset with a professional and positive attitude
• Strong attention to detail and ability to work in a fast-paced environment
• Ability to handle confidential information with discretion and professionalism