Site Supervisor (F&B / Housekeeping)

Salayel Hospitality; Abu Dhabi; On-site; AED 120,000 - 180,000; Full time

Job summary

Salayel Hospitality is looking for a Site Supervisor to manage daily property operations in Abu Dhabi. This role ensures operational efficiency, cleanliness, and compliance with client requirements. Key responsibilities include supervising third-party service providers, monitoring service standards, and conducting daily inspections. Applicants should have a Degree or Diploma in Hospitality or Business Management and experience in hospitality or facilities operations. The position demands a high level of organization, communication, and adherence to HSE standards.

Qualifications

• Experience in hospitality, leisure, tourism, or property/facilities operations.
• Knowledge of maintenance coordination and EFST/ADAFSA compliance.

Responsibilities

• Oversee daily property operations and ensure operational efficiency.
• Conduct daily site inspections and prepare reports.
• Monitor and enforce Compliance with KPI and SLA standards.

Skills

Housekeeping operations

Food service standards

Vendor management

HSE standards

Education

Degree or Diploma in Hospitality, Tourism, or Business Management

Job description

Job Summary

The Site Supervisor oversees daily property operations, ensuring operational efficiency, cleanliness, maintenance, asset control, and compliance with client requirements. The role supervises third‑party service providers (TPSPs), monitors service standards, and ensures adherence to KPIs, SLAs, and HSE policies.

Key Responsibilities

• Operations & Site Management
• Conduct daily site inspections and complete required checklists and reports (daily/weekly/monthly).
• Coordinate client event requirements and operational requests.
• Prepare snagging lists for pre/post events and pre‑opening activities.
• Ensure smooth shift handovers during rotational duty schedules.
• Respond promptly to client requests and operational issues.
• Third-Party Service Provider (TPSP) Coordination
• Monitor and enforce Scope of Work (SOW) compliance for all TPSPs.
• Supervise TPSP staff attendance, deployment, and performance.
• Evaluate service delivery against KPIs and SLAs.
• Coordinate and inspect TPSPs under:
• Food & Beverage (F&B)
• Housekeeping & Laundry
• Security
• Transport & Stores
• Soft FM / Landscaping
• Hard FM (Civil, MEP, IT)
• Maintenance & Asset Control
• Report and track repair and maintenance activities.
• Monitor preventive maintenance and waste management schedules.
• Maintain asset inventory records, storage logs, and movement tracking.
• Report discrepancies in assets and equipment.
• Compliance & Reporting
• Ensure compliance with Security, HSE, and company standards.
• Maintain confidentiality of sensitive business information.
• Provide operational updates to management as required.

Stakeholders

Internal

• Director of Hospitality
• Senior Property Manager
• Property Manager
• Assistant Property Manager
• Executive Housekeeper
• F&B Manager
• Fleet Manager
• BOH Manager
• HSE Department
• Security Department
• Facilities Manager

External

• Third-Party Service Providers (TPSPs)

Education

Degree or Diploma in Hospitality, Tourism, or Business Management.

Experience

Hospitality, leisure, tourism, or property/facilities operations.

Knowledge Areas

• Housekeeping operations
• Food service standards
• EFST/ADAFSA compliance
• Maintenance coordination
• Vendor management
• HSE standards

Key Performance Indicators (KPIs)

• Completion of daily inspections and reports
• Maintenance reporting and follow‑up effectiveness
• TPSP staffing and deployment accuracy
• Preventive maintenance and cleaning compliance
• HSE and security compliance
• Client satisfaction

Work Conditions

• Rotational shift work (morning, afternoon, night)
• High-demand, client-driven operational environment