Housekeeping Supervisor

Rotana Hotels; Abu Dhabi; On-site; AED 70,000 - 100,000; Full time

Job summary

Rotana Hotels in Abu Dhabi is seeking a Housekeeping Supervisor to lead the Housekeeping Attendants and ensure the highest standards of cleanliness and guest comfort. You will organize assignments, manage VIP notes, and coordinate daily tasks with the team to meet hotel requirements.

Based at Hala Arjaan by Rotana Abu Dhabi, you will monitor room conditions, assist with inventory, and train staff to maintain exceptional service levels for our guests.

Qualifications

• Experience in supervising Housekeeping Attendants.
• Strong eye for cleanliness and maintenance.
• Ability to follow hotel standards and guest service expectations.

Responsibilities

• Prepare Housekeeping Attendants job assignments.
• Issue keys and supplies to Housekeeping Attendants.
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action.
• Attend daily meetings and receive special instructions.
• Receive check-outs before reporting them as vacant.
• Receive special requests from guests and carry them out.
• Inspect areas cleaned using checklist to ensure cleaning is adequate and supplies are in room per standard.
• Fill out report and hand over found articles to the lost and found department.
• Supervise cleaning of guest rooms, corridors and stairwells.
• Train and assist Housekeeping Attendants and advise Superior about performance.
• Assist with inventory and ensure housekeeping machines and equipment are properly handled and maintained.

Job description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

This position is based at Hala Arjaan by Rotana Abu Dhabi.

As a Housekeeping Supervisor you are responsible to supervise the team of Housekeeping Attendants towards achieving the operational objectives while ensuring that the standards of cleanliness and maintenance of the hotel meet the requirements specified and your role will include key responsibilities such as:

• Prepare Housekeeping Attendants job assignments
• Issue keys and supplies to Housekeeping Attendants
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
• Attend daily meetings and receive special instructions
• Receive check-outs before reporting them as vacant
• Receive special requests from guests and carry them out
• Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
• Fill out report and hand over found articles to the lost and found department
• Supervise cleaning of guest rooms, corridors and stairwells
• Train and assist Housekeeping Attendants and advise Superior about performance
• Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained