Housekeeping Operations Coordinator

AccorHotel; Dubai; On-site; AED 33,000 - 56,000; Full time

Job summary

AccorHotel in Dubai seeks a Housekeeping Administrative Assistant to handle order taking and telephone services for guests and staff. You will manage information flow, record room statuses, and support the housekeeping team to ensure smooth daily operations.

The role requires 2–3 years in housekeeping, strong English communication, professional grooming, and the ability to work with integrity in a fast-paced hotel environment.

Qualifications

• PostSecondary education preferably with professional qualifications in Secretarial skills.
• Minimum 2-3 years of experience in the Housekeeping department.
• Excellent communication and customer service skills, with a professional appearance.

Responsibilities

• Coordinate housekeeping information flow and telephone services for guests and staff.
• Record and distribute reports using Opera Property Management System.
• Input and update room status daily and resolve discrepancies.
• Maintain cleanliness and manage lost property and key control.
• Report guest complaints and coordinate with Head Housekeeper.

Skills

English proficiency

Communication skills

Attention to detail

Education

Secretarial qualifications

Job description

AccorHotel in Dubai seeks a Housekeeping Administrative Assistant to handle order taking and telephone services for guests and staff. You will manage information flow, record room statuses, and support the housekeeping team to ensure smooth daily operations.

The role requires 2–3 years in housekeeping, strong English communication, professional grooming, and the ability to work with integrity in a fast-paced hotel environment.