Housekeeping Coordinator

ACCOR; Dubai; On-site; AED 45,000 - 62,000; Full time

Job summary

ACCOR in Dubai is seeking a detail‑oriented Housekeeping Coordinator to oversee daily operations, ensuring smooth room status management and timely guest service.

You will liaise with Front Office, prepare reports, manage inventories, and support safety and hygiene standards across the hotel. A diploma or degree in Hospitality is preferred and English proficiency is required.

Qualifications

• Diploma or degree in Hospitality Management or a related field preferred.
• Knowledge of housekeeping operations and room status management is expected.
• Proficiency in Microsoft Office and hotel systems (Opera preferred).
• Strong communication, organizational, and multitasking skills are essential.
• Good command of written and spoken English is required.

Responsibilities

• Coordinate daily housekeeping operations to ensure smooth departmental activities.
• Maintain and update room status reports and cleaning schedules and assignments.
• Communicate with Front Office regarding room availability, guest requests and priority rooms.
• Handle guest requests and ensure timely follow-up.
• Prepare daily reports, attendance records, duty rosters and departmental documentation.
• Coordinate maintenance requests with Engineering and follow up on pending issues.
• Monitor housekeeping supplies, amenities, linen inventory and stock levels.
• Maintain accurate lost and found records in accordance with hotel procedures.
• Assist the Executive Housekeeper with administrative and operational tasks.
• Ensure effective communication between housekeeping colleagues and other departments.
• Support compliance with hotel cleanliness, hygiene, safety and service standards.

Skills

Housekeeping knowledge

Room status management

MS Office

Hotel systems (Opera)

Communication skills

Organizational skills

Multitasking

Attention to detail

English proficiency

Teamwork

Education

Hospitality degree

Job description

Job Description

Coordinate daily housekeeping operations to ensure smooth departmental activities Maintain and update room status reports cleaning schedules and assignments Communicate with Front Office regarding room availability guest requests and priority rooms Handle guest requests and ensure timely follow-up Prepare daily reports attendance records duty rosters and departmental documentation Coordinate maintenance requests with Engineering and follow up on pending issues Monitor housekeeping supplies amenities linen inventory and stock levels Handle departmental calls emails and internal communications Maintain accurate lost and found records in accordance with hotel procedures Assist the Executive Housekeeper with administrative and operational tasks Ensure effective communication between housekeeping colleagues and other departments Support compliance with hotel cleanliness hygiene safety and service standards

Qualifications

• Diploma or degree in Hospitality Management or a related field preferred.
• Minimum 1 2 years of relevant experience, preferably in a luxury hotel.
• Knowledge of housekeeping operations and room status management.
• Proficient in Microsoft Office and hotel systems, preferably Opera.
• Strong communication, organizational, and multitasking skills.
• Excellent attention to detail and ability to work under pressure.
• Good command of written and spoken English.
• Positive attitude, teamwork skills, and guest-focused mindset.