Housekeeping Attendant

TALENTMATE; Ras Al Khaimah; On-site; AED 28,000 - 39,000; Full time

Job summary

Rixos in Ras Al Khaimah is seeking an entry-level Housekeeping professional to support all hotel cleaning functions. You will assist the Supervisor, manage guest requests, and ensure rooms are prepared to standards with attention to detail and a guest-focused attitude.

Role requires physical fitness and flexibility to work weekends and shifts in a luxury hospitality environment. Experience in a 4/5-star setting is preferred but not mandatory.

Qualifications

• Minimum 1–2 years of experience in Housekeeping or a similar role in hotel or hospitality.
• Basic knowledge of cleaning procedures, guestroom standards, and hygiene practices.
• Ability to follow instructions, SOPs and safety guidelines.
• Physically fit to handle cleaning tasks and long periods of standing.
• Strong attention to detail and a guest-focused attitude.
• Good communication and ability to work independently or in a team.
• Willing to work weekends, holidays, and shifts.
• Experience in a 4- or 5-star hotel is preferred.

Responsibilities

• Get assignment sheet from Housekeeping office and carry out tasks.
• Attend section meetings and note guest requests per supervisor.
• Maintain stock of amenities, cleaning supplies, mini bar items, and linen.
• Check rooms for Make Up or Do Not Disturb signs and act accordingly.
• Supervise end-of-day closing of the service area and ensure safe conditions.
• Communicate information to the next shift for smooth operations.
• Report guest valuables exposure to the Housekeeping Supervisor.
• Follow hospitality protocols when entering/leaving guest rooms.
• Clean bathrooms, walls, tubs, replace towels and report maintenance concerns.
• Make beds, tidy bedrooms, refill stationeries, and remove stains.

Skills

Attention to detail

Communication skills

Physically fit

Teamwork

Flexible schedules

Tools

Cleaning equipment knowledge

Chemical handling

Job description

Job Description

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

MAIN SCOPE OF THE JOB

Responsible for all hotel housekeeping functions. Assists the Housekeeping Supervisor and/or the Senior Housekeeping Supervisor in completing departmental tasks.

MAIN DUTIES AND RESPONSIBILITIES

• Get assignment sheet from the Housekeeping office.
• Take note of all guest requests and instructions provided by the Housekeeping Supervisor.
• Attend communication meetings of the assigned section.
• Ensure proper stock of guest amenities, cleaning supplies, mini bar items, and clean linen are arranged well on the trolley before starting work.
• Check and make note of all rooms with “Make Up” signs.
• Check and make note of all rooms with “Do Not Disturb” signs before the end of the shift and respect the DND sign.
• Personally supervise the end-of-day closing of the service area and ensure all equipment is in proper condition and nothing hazardous is left around.
• At the end of the shift or the day, communicate all information needed by the next shift or supervisor for smooth operations.
• Report to the Housekeeping Supervisor if guest valuables are exposed.
• Follow Key Issue No. 1: Attend to guests, acknowledge them immediately, establish eye contact, greet them in a friendly manner, and leave everything when recognizing a guest. Provide all guests with professional service.
• Follow hospitality protocols when entering or leaving guest rooms.
• Clean the bathroom, walls, and bathtub thoroughly after usage; look for hair; replace fresh towels and amenities; and report any maintenance concerns to Housekeeping.
• Remove rotten flowers, wash the flower vase, and place fresh flowers.
• Make up the bed, clean the bedroom, and refill stationeries, matches, and mini bar items. Look for any spot or hair on the bed linen and remove it.

Qualifications

• Minimum 1–2 years of experience in Housekeeping or a similar role in a hotel or hospitality environment.
• Basic knowledge of cleaning procedures, guestroom standards, and hygiene practices.
• Ability to understand and follow instructions, SOPs, and safety guidelines.
• Physically fit to handle cleaning tasks, lifting, bending, and long periods of standing or walking.
• Strong attention to detail and a high level of cleanliness.
• Good communication skills and a professional, guest-focused attitude.
• Ability to work independently and as part of a team.
• Willing to work flexible schedules, including weekends, holidays, and shifts.
• Knowledge of housekeeping tools, equipment, and chemical handling is an advantage.
• Previous experience in a 4-star or 5-star hotel is preferred.
• Job-Category: Rooms
• Job Type: Permanent
• Job Schedule: Full-Time

Job Details

• Role Level: Entry-Level
• Work Type: Full-Time
• Country: United Arab Emirates
• City: Ras Al Khaimah
• Company Website: https://www.group.accor.com
• Job Function: Hospitality & Guest Services
• Company Industry/
• Sector: Hospitality