Public Area Attendant

TALENTMATE; Ras Al Khaimah; On-site; AED 17,000 - 31,000; Full time

Job summary

Rixos Al Mairid seeks a dedicated Public Area Attendant to keep all public spaces impeccably clean and inviting for guests and staff. This entry-level role focuses on maintaining lobbies, corridors, restrooms, and outdoor areas to meet luxury hotel standards.

The position requires a high school diploma (or equivalent) and prior housekeeping or janitorial experience is an advantage. Flexibility, teamwork, and strong attention to detail are essential for success in a fast-paced hotel environment.

Qualifications

• Education: High school diploma or equivalent preferred.
• Experience: Housekeeping/janitorial background in hospitality is an advantage.
• Physical stamina to stand for long periods and lift items.
• Attention to detail to maintain high cleanliness standards.
• Customer service oriented and friendly approach.
• Teamwork with housekeeping and maintenance teams.
• Time management to complete tasks efficiently.

Responsibilities

• Clean and maintain all public areas (lobbies, corridors, restrooms, outdoor spaces).
• Provide guest service by assisting with directions and inquiries.
• Regular restroom upkeep and replenishment of toiletries.
• Sweep, mop, vacuum, and polish floors and furniture.
• Empty trash and follow hygiene/environmental policies.
• Perform deep cleaning and high-touch surface sanitation.
• Report maintenance issues and inventory cleaning supplies.
• Follow safety protocols and assist with event setups.

Skills

Attention to detail

Customer service

Teamwork

Time management

Physical stamina

Education

High school diploma or equivalent

Job description

Company Description

Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description

Rixos Al Mairid is seeking a dedicated and detail-oriented Public Area Attendant to maintain the cleanliness and hygiene of all public spaces within the property. This role is essential in ensuring that all lobbies, corridors, restrooms, and other shared areas are impeccably maintained to provide a welcoming and comfortable experience for guests and staff. The Public Area Attendant plays a key role in upholding the hotel's cleanliness standards and enhancing the overall guest experience.

Key Responsibilities

• Cleaning and Maintenance: Ensure all public areas, including lobbies, hallways, elevators, restrooms, and outdoor spaces, are cleaned, sanitized, and well-maintained at all times.
• Guest Service: Provide excellent service to guests by assisting with directions, answering basic inquiries, and ensuring a welcoming atmosphere in public spaces.
• Restroom Upkeep: Regularly check and clean restrooms, ensuring toiletries and supplies are replenished and the area is kept hygienic.
• Floor and Surface Care: Sweep, mop, vacuum, and polish floors, furniture, and fixtures to maintain high cleanliness standards.
• Trash Management: Empty trash bins regularly and ensure waste disposal follows the hotel's hygiene and environmental policies.
• Deep Cleaning: Conduct scheduled deep cleaning tasks such as shampooing carpets, polishing floors, and cleaning high-touch surfaces.
• Inventory Control: Monitor and report the need for cleaning supplies, equipment, and any maintenance issues in public areas.
• Lost and Found: Follow hotel protocols for handling lost and found items discovered in public spaces.
• Safety and Security: Identify and report any potential safety hazards, spills, or maintenance issues to the appropriate department.
• Event Support: Assist in setting up and cleaning public areas before and after events or special occasions.
• Sustainability and Waste Management: Follow eco-friendly cleaning practices, reduce waste, and support the hotel's sustainability initiatives.

Qualifications

• Education: High school diploma or equivalent preferred.
• Experience: Previous experience in housekeeping, janitorial services, or a similar role in the hospitality industry is an advantage.
• Physical Stamina: Ability to stand for extended periods, lift heavy items, and perform repetitive tasks.
• Attention to Detail: Strong focus on cleanliness and a keen eye for maintaining high standards.
• Customer Service Skills: Friendly and professional approach when interacting with guests and staff.
• Teamwork: Ability to collaborate with housekeeping and maintenance teams to ensure smooth operations.
• Time Management: Ability to prioritize tasks and complete cleaning duties efficiently.
• Job-Category: Rooms
• Job Type: Permanent
• Job Schedule: Full-Time

Job Details

• Role Level: Entry-Level
• Work Type: Full-Time
• Country: United Arab Emirates
• City: Ras Al Khaimah
• Company Website: https://www.group.accor.com
• Job Function: Hospitality & Guest Services
• Company Industry/ Sector: Hospitality