Hotel Telecom & Guest Services Lead

Rixos Hotels Gulf; Abu Dhabi; Presencial; AED 56 000 - 100 000; Tempo integral

Resumo da oferta

Rixos Marina Abu Dhabi is seeking an efficient Telecommunications Agent to manage telephone operators and ensure timely communication support for guests and staff. The role requires overseeing call handling, equipment performance, and reporting.

Responsibilities include coordinating with departments for service needs, maintaining logs, and providing leadership in a hotel environment that values sustainability and compliance with standards.

Qualificações

• High School diploma or equivalent.
• Experience in telecommunications and supervision.
• Technical knowledge of telecom systems.
• Strong leadership and customer service skills.

Responsabilidades

• Call Handling: Monitor and manage call handling and telecom operations.
• Equipment: Ensure proper functioning of telecom equipment.
• Reporting: Maintain call logs and performance reports.
• Coordination: Coordinate with departments to fulfill service needs.

Conhecimentos

Telecom leadership

Customer service

Team supervision

Technical telecom knowledge

Formação académica

High School diploma

Descrição da oferta de emprego

Rixos Marina Abu Dhabi is seeking an efficient Telecommunications Agent to manage telephone operators and ensure timely communication support for guests and staff. The role requires overseeing call handling, equipment performance, and reporting.

Responsibilities include coordinating with departments for service needs, maintaining logs, and providing leadership in a hotel environment that values sustainability and compliance with standards.