Guest Communications & Telecom Specialist

RIXOS; Abu Dhabi; On-site; AED 67,000 - 112,000; Full time

Job summary

Rixos Marina Abu Dhabi is seeking an efficient Telecommunications Agent to manage in-house telephone operations and ensure timely communication support for guests and staff.

Key responsibilities include call handling, ensuring proper telecom equipment function, and maintaining call logs and reports. The role requires supervising telecommunications tasks, coordinating with departments, and delivering excellent guest service in a full-time capacity.

Qualifications

• Experience in telecommunications and supervision is required.
• Technical knowledge of telecom systems is required.
• Strong leadership and customer service skills are essential.

Responsibilities

• Handle and monitor guest and staff calls and communications.
• Ensure proper functioning of telecom equipment and systems.
• Maintain call logs and performance reports.
• Coordinate with other departments to meet service needs.

Skills

Telecom experience

Supervision experience

Telecom systems knowledge

Leadership

Customer service

Education

High School diploma or equivalent

Job description

Rixos Marina Abu Dhabi is seeking an efficient Telecommunications Agent to manage in-house telephone operations and ensure timely communication support for guests and staff.

Key responsibilities include call handling, ensuring proper telecom equipment function, and maintaining call logs and reports. The role requires supervising telecommunications tasks, coordinating with departments, and delivering excellent guest service in a full-time capacity.