Hotel Sales Manager

southern sun; Abu Dhabi; On-site; AED 223,000 - 446,000; Full time

Job summary

Southern Sun is seeking an experienced Hotel Sales Manager for our Abu Dhabi portfolio. You will proactively identify and secure corporate, government, group and MICE business, while managing an assigned portfolio to maximise revenue and client relationships.

You will conduct regular sales calls, analyze market trends, and develop initiatives to communicate competitive advantages. A UAE driving licence is required and prior 4- or 5-star hotel experience is preferred.

Qualifications

• A minimum of 2–3 years' experience as a Sales Manager or in a similar hotel sales position.
• Proven sales experience with an established Abu Dhabi corporate, government and business network.
• Experience in a 4- or 5-star international hotel environment.
• Ability to generate new business and grow existing accounts while meeting targets.
• Strong knowledge of Abu Dhabi hospitality market and MICE segments.
• Excellent communication, negotiation and presentation skills.
• Ability to analyze market trends, competitor activity and account performance.
• Valid UAE driving licence.

Responsibilities

• Proactively identify, solicit and secure new corporate, government, group and MICE business.
• Manage and grow an assigned portfolio of accounts, maximizing revenue and relationships.
• Conduct regular sales calls and face-to-face meetings to identify opportunities.
• Analyse market trends and customer needs to maximize revenue potential.
• Develop and execute sales initiatives and client activations.
• Respond promptly to client enquiries from initial enquiry to conversion.
• Maintain client and market intelligence within CRM platforms.
• Prepare regular sales activity reports and account plans.
• Provide accurate revenue forecasts for weekly meetings.
• Build strong relationships with colleagues, clients, suppliers and partners.
• Network within business communities and industry events.
• Work both independently and as part of the Sales and Commercial team.

Skills

Communication skills

Negotiation skills

Presentation skills

Networking

Account management

Market analysis

Sales skills

Tools

CRM systems

Job description

Southern Sun welcomes job applications from passionate and hard-working team players who want to be part of our ever growing Southern Sun family. We value our employees and provide them with the means to grow within the company, opening many doors in the process.

Our successful Hotel Sales Managers …

• Proactively identify, solicit and secure new corporate, government, group and MICE business through daily sales activities, client meetings, networking and account development.

• Manage and grow an assigned portfolio of accounts, maximising revenue, market share and long-term client relationships.

• Conduct regular sales calls and face-to-face meetings to identify new opportunities and convert leads into profitable business.

• Analyse market trends, competitor activity and customer needs to identify opportunities and maximise revenue potential.

• Develop and execute sales initiatives, client activations, familiarisation visits and experiences that effectively communicate the benefits and competitive advantages of the hotel.

• Respond promptly and professionally to client enquiries, ensuring opportunities are followed through from initial enquiry to conversion.

• Maintain accurate client, competitor and market intelligence within the hotel's sales systems and CRM platforms.

• Prepare regular sales activity reports, production analysis and account plans to support effective commercial and sales strategies.

• Provide accurate revenue forecasts based on confirmed and anticipated business for discussion during weekly revenue and commercial meetings.

• Build and maintain strong, professional and cooperative relationships with colleagues, clients, suppliers and industry partners.

• Actively network within relevant business communities, associations and industry events to generate mutually beneficial business opportunities.

• Work independently and collaboratively as part of the Sales and Commercial team to consistently deliver agreed targets and high service standards.

Requirements

The successful candidate should have:

• A minimum of 2–3 years' experience as a Sales Manager or in a similar hotel sales position.

• Proven sales experience and an established network of contacts within the Abu Dhabi corporate, government and business community.

• Previous experience working within a 4- or 5-star international hotel environment.

• Demonstrated ability to generate new business, grow existing accounts and consistently achieve sales and revenue targets.

• Strong knowledge of the Abu Dhabi hospitality market, including key corporate, government, diplomatic and MICE segments.

• Excellent communication, negotiation and presentation skills.

• Strong commercial awareness and the ability to analyse market trends, competitor activity and account performance.

• Experience using hotel sales CRM systems and preparing sales forecasts and production reports.

• A valid UAE driving licence.