Hotel Guest Experience Operator

Jobsatdubai; Sharjah; On-site; AED 33,480 - 55,800; Full time

Job summary

Jobsatdubai is hiring a Telephone Operator for DoubleTree by Hilton Sharjah. You will be responsible for directing calls, communicating hotel information, and assisting guests. Your role is crucial for providing excellent customer service and maintaining the reputation of Hilton.

The ideal candidate has previous experience in a customer-focused industry, strong communication skills, and IT proficiency. Join a global leader in hospitality and bring warmth and light to our guests' experiences.

Qualifications

• Previous experience in a customer-focused industry.
• Good communication skills.
• Commitment to delivering a high level of customer service.

Responsibilities

• Answer hotel telephone and direct calls to appropriate extensions.
• Clearly communicate with guests regarding hotel information.
• Assist guests with directions or required information.
• Operate facsimile to send and receive transmissions for guests.

Skills

Customer service experience

Good communication skills

IT proficiency

Ability to work independently and as part of a team

Additional language ability

Job description

Jobsatdubai is hiring a Telephone Operator for DoubleTree by Hilton Sharjah. You will be responsible for directing calls, communicating hotel information, and assisting guests. Your role is crucial for providing excellent customer service and maintaining the reputation of Hilton.

The ideal candidate has previous experience in a customer-focused industry, strong communication skills, and IT proficiency. Join a global leader in hospitality and bring warmth and light to our guests' experiences.