Hotel Front Desk Officer

A Group; Dubai; On-site; AED 33,000 - 56,000; Full time

Job summary

A hospitality company in Dubai is seeking a friendly hotel front desk agent to manage guest check-ins, handle online and telephone bookings, and verify payment methods. The ideal candidate should be well-groomed, possess a pleasant disposition, and be able to provide information about the hotel and local attractions. Strong communication skills and professionalism are essential as you will often be the first point of contact for guests. This position offers an exciting opportunity to create positive experiences in a vibrant work environment.

Qualifications

• Well-groomed and friendly disposition.
• Ability to manage bookings and payments efficiently.
• Strong communication skills to provide information to guests.

Responsibilities

• Check in and out guests efficiently.
• Manage online and telephonic reservations.
• Verify payment methods during check-in.
• Assign rooms and inform guests of hotel specials.
• Organize transport services for guests upon request.
• Provide general information about the hotel and area.

Job description

We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests’ payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff.

To be successful as a hotel front desk, you should provide guests with general information about the hotel and surrounding area, and stay up-to-date on attractions that may be of interest to guests.

Hotel Front Desk Responsibilities

• Checking guests in and out.
• Receiving and managing reservations made online and telephonically.
• Verifying guests’ payment methods during check-in.
• Assigning rooms to guests and informing them of any specials offered by the hotel.
• Organizing transport services for guests at their request.
• Providing guests with information about the hotel.

Please send your CV via WhatsApp to: [phone]