Hostess - Chinese/ Cantonese Restaurant

Rosewood Hotels and Resorts; Abu Dhabi; Presencial; AED 39.000 - 61.000; Jornada completa

Descripción de la vacante

Rosewood Hotels and Resorts seeks a courteous Hostess to greet guests, manage reservations, and coordinate seating to ensure a seamless dining experience. You will maintain a welcoming reception area and assist the service team to support guest satisfaction.

Ideal candidates are experienced in hospitality, with strong communication skills, a professional demeanor, and fluency in English. Multitasking and attentiveness to detail are essential for success in a fast-paced environment.

Formación

• Experience in a hostess, guest relations, restaurant, or hospitality environment.
• Excellent communication and interpersonal skills with a polished, professional presence.
• Fluent in English; additional languages valued.

Responsabilidades

• Greet guests warmly and manage reservations to ensure smooth seating.
• Coordinate seating plans and guest flow to maximize service efficiency.
• Maintain reception and dining area presentation, cleanliness and organization.
• Support service excellence by monitoring guest satisfaction and assisting with service recovery.

Conocimientos

Hospitality

Communication

Organization

Guest relations

Attention to detail

Herramientas

Restaurant reservation system

POS system

Descripción del empleo

YOUR ROLE

As a Hostess you will be the face of the restaurant creating outstanding first impressions and setting the tone for the guest experience You will welcome and assist guests manage reservations coordinate seating arrangements and ensure restaurant operations flow smoothly throughout service Through your professionalism attention to detail and genuine passion for hospitality you will help create memorable dining experiences while upholding Rosewood s service standards and values

HOW YOU LL MAKE THE PLACE

Welcome guests with warmth and professionalism ensuring exceptional arrival and departure experiences Manage reservations seating plans and guest flow to maximize service efficiency and guest satisfaction Communicate VIP arrivals guest preferences and special requests to the service team Maintain the presentation cleanliness and organization of the reception and restaurant areas Support service excellence by monitoring guest satisfaction and assisting with service recovery when needed Uphold Rosewood Brand Standards and LQA standards through every guest interaction

You have experience in a hostess, guest relations, restaurant, or hospitality environment You are passionate about creating memorable first impressions and delivering exceptional guest experiences You possess excellent communication and interpersonal skills with a polished and professional presence You are highly organized and confident managing reservations, guest flow, and multiple priorities You are comfortable using restaurant reservation and POS systems You communicate fluently in English; additional language skills are highly valued