Guest Experience Host — Warm Front-of-House Leader

Rosewood Hotels and Resorts; Abu Dhabi; On-site; AED 39,000 - 61,000; Full time

Job summary

Rosewood Hotels and Resorts seeks a courteous Hostess to greet guests, manage reservations, and coordinate seating to ensure a seamless dining experience. You will maintain a welcoming reception area and assist the service team to support guest satisfaction.

Ideal candidates are experienced in hospitality, with strong communication skills, a professional demeanor, and fluency in English. Multitasking and attentiveness to detail are essential for success in a fast-paced environment.

Qualifications

• Experience in a hostess, guest relations, restaurant, or hospitality environment.
• Excellent communication and interpersonal skills with a polished, professional presence.
• Fluent in English; additional languages valued.

Responsibilities

• Greet guests warmly and manage reservations to ensure smooth seating.
• Coordinate seating plans and guest flow to maximize service efficiency.
• Maintain reception and dining area presentation, cleanliness and organization.
• Support service excellence by monitoring guest satisfaction and assisting with service recovery.

Skills

Hospitality

Communication

Organization

Guest relations

Attention to detail

Tools

Restaurant reservation system

POS system

Job description

Rosewood Hotels and Resorts seeks a courteous Hostess to greet guests, manage reservations, and coordinate seating to ensure a seamless dining experience. You will maintain a welcoming reception area and assist the service team to support guest satisfaction.

Ideal candidates are experienced in hospitality, with strong communication skills, a professional demeanor, and fluency in English. Multitasking and attentiveness to detail are essential for success in a fast-paced environment.